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Thrift Link Transport exception
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Pierre

Joined: 17 Feb 2016
Posts: 3

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Link to postPosted: Fri Feb 19, 2016 1:59 pmPost subject: Thrift Link Transport exception Reply with quote

Hi,

I've tried to install PostgreSQL Cartridge following the documentation instructions, but somehow i get this error :

jchem=# SELECT 'C'::Molecule('sample')|<|'CC'::Molecule; ERREUR: ThriftLink.cpp:93 Transport exception: host: localhost, port: 9090, message: connect() failed: Connexion refusée LIGNE 1 : SELECT 'C'::Molecule('sample')|<|'CC'::Molecule;

I probably miss something but i can't figure it out...

I use PostgreSQL Cartridge 1.8 with posgresql-9.4 and apache2 on Debian 8.0

Thanks for your help

Krisztina
ChemAxon personnel
Joined: 27 May 2011
Posts: 375

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Link to postPosted: Fri Feb 19, 2016 2:43 pmPost subject: Reply with quote

Dear Customer,

Thank you for trying JChem PostgreSQL Cartridge. Have started the jchem-psql service to run?

service jchem-psql init

service jchem-psql start

Thank you

Krisztina

Pierre

Joined: 17 Feb 2016
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Link to postPosted: Fri Feb 19, 2016 3:22 pmPost subject: Reply with quote

Thank you for your quick answer.

 

I tried service jchem-psql init and service jchem-psql start

When i type service --status-all , jchem-psql appears to be stopped even if I just started it...

Krisztina
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Joined: 27 May 2011
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Link to postPosted: Fri Feb 19, 2016 4:00 pmPost subject: Reply with quote

Please check the error logs under /var/log/jchem-psql/ .  Our guess is that the license file is missing from its correct location: /etc/chemaxon/license.cxl.

Pierre

Joined: 17 Feb 2016
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Link to postPosted: Mon Feb 22, 2016 10:48 amPost subject: Reply with quote

The license file is not missing in /etc/chemaxon/license.cxl.

In /var/log/jchem-psql/ I get these lines :

[main] ERROR com.chemaxon.jchem.indexing.server.Main - Exception caught
chemaxon.license.LicenseException: No valid license has been found.
Product name: Postgres Cartridge
Licenses are read from: /etc/chemaxon/license.cxl;/etc/chemaxon/license.cxl
Please visit http://www.chemaxon.com/contact-us/ or contact sales _at_ chemaxon.com to obtain the corresponding license.

        at chemaxon.license.LicenseHandler.checkLicense(LicenseHandler.java:811)
        at chemaxon.license.LicenseHandler.checkLicense(LicenseHandler.java:787)
        at chemaxon.license.LicenseHandler.checkLicense(LicenseHandler.java:776)
        at com.chemaxon.jchem.indexing.server.ZetorService.<init>(ZetorService.java:135)
        at com.chemaxon.jchem.indexing.server.ZetorService.<init>(ZetorService.java:129)
        at com.chemaxon.jchem.indexing.server.ZetorService$Builder.build(ZetorService.java:77)
        at com.chemaxon.jchem.indexing.server.Main.runServer(Main.java:80)
        at com.chemaxon.jchem.indexing.server.Main.main(Main.java:53)

I tried with to create a evaluation license, so I downloaded the 'Platform IT' license, reinitialized with service jchem-psql init and service jchem-psql start but I get the same error message...

Krisztina
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Joined: 27 May 2011
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Link to postPosted: Mon Feb 22, 2016 11:37 amPost subject: Reply with quote

Could you send me (kvajda at chemaxon dot com) the license.cxl file you have ? We would like to check it.

Thank you,

Krisztina

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