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cant convert the hash into a jchem drawing
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Jean-Christophe

Joined: 30 Nov 2010
Posts: 6

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Link to postPosted: Wed Sep 02, 2015 4:59 pmPost subject: cant convert the hash into a jchem drawing Reply with quote

I just got a new pc and if everything went wel when installing the JChem for office, now my JCSYSstructure name can not be converted into molecular drawings......

Is there a way to fix it?

 

JC

Anna
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Joined: 27 Feb 2012
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Link to postPosted: Thu Sep 03, 2015 9:43 amPost subject: Reply with quote

Hi,

Could you, please describe your environment: Windows version (7, 8 or 10), Office version (2010 or 2013-32 or 64-bit) and the downloaded JChem for Office version.

The steps you followed or a screenshot would also helpful for us to reproduce the issue.

Thanks a lot,

Anna

Jean-Christophe

Joined: 30 Nov 2010
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Link to postPosted: Thu Sep 03, 2015 9:47 amPost subject: Reply with quote

hello

 

thanks for the answer.

Windows 7, JChem 15.8.300.2816

 

Jean-Christophe

Joined: 30 Nov 2010
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Link to postPosted: Thu Sep 03, 2015 9:49 amPost subject: Reply with quote

and office 2010

Anna
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Link to postPosted: Fri Sep 04, 2015 2:54 pmPost subject: Reply with quote

Hi,

Could you, please check your Office version: 32 or 64-bit? See it in File/Help: About Microsoft Excel description.

What do you mean as "JCSYSstructure name can not be converted into molecular drawings."? The cell is empty or is there any #NAME or do you receive any messages?

Please, check also the forums in Admin Guide:

https://www.chemaxon.com/jchem4excel/adminguide/name__in_cell.html

Anna


Jean-Christophe

Joined: 30 Nov 2010
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Link to postPosted: Mon Sep 07, 2015 6:45 amPost subject: Reply with quote

hi this is the 32 bits version.

 

I imported in excel a file with chemical structures in it, but they are all converted to JCCSY codes and no way to get back the drawings.....

Anna
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Link to postPosted: Mon Sep 07, 2015 9:26 amPost subject: Reply with quote

Hi,

It looks like the JChemExcel Functions add-in is not checked in, could we check on a screenshare meeting if this is the reason or maybe there is anything else behind? When would it be convenient for you?

Anna

Akos
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Joined: 09 Mar 2007
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Link to postPosted: Fri Oct 09, 2015 3:15 pmPost subject: Reply with quote

Hi Jean-Christophe,

Has this issue been solved in the meantime? If not, when could we have a webex to help you solve this?

Best regards,

Akos

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