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JChem Office -- Word Takes Long Time to Exit
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Rudy

Joined: 18 Dec 2009
Posts: 85

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Link to postPosted: Mon Jul 06, 2015 1:38 pmPost subject: JChem Office -- Word Takes Long Time to Exit Reply with quote

Hi,

I have installed JChem for Office 15.6.1500.  Since then, I have noticed that Word 2013 launches normally, but when closing Word, it takes about 25 seconds to exit. When I disable JChem for Word in the Word Options, Word then exits quickly. Is there a solution to this problem, perhaps in a new release of JChem for Office?

I am running Windows 8.1 64-bit, MS Office 2013 32-bit, and JChem for Office 15.6.1500 32-bit.

Thank you.

-- Rudy

 

 

 

Akos
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Joined: 09 Mar 2007
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Link to postPosted: Mon Jul 06, 2015 2:58 pmPost subject: Reply with quote

Hi Rudy,

 

We will investigate this issue.

 

Best regards,

 

Akos

Akos
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Link to postPosted: Wed Jul 08, 2015 12:10 pmPost subject: Reply with quote

Hi Rudy,

I managed to reproduce it, but it does not always happen: It seems to be related to the background loading of MarvinSketch; if it is not finished yet when you want to exit Word, then it takes long. But if you click on Add and then close the editor, or if you wait longer after the start of Word and do any other JChem for Word actions (e.g. open the Options dialog), then Word will exit quickly.

We will check if we can somehow help Word to close the background loading track quickly.

Best regards,

Akos

Akos
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Link to postPosted: Wed Aug 19, 2015 1:32 pmPost subject: Reply with quote

Hi Rudy,

This issue has been fixed in version 15.8.1700, which was released today.

 

https://www.chemaxon.com/jchem4excel/changes/changes.html#V1581700

 

Best regards,

 

Akos

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