JChem dissapered

User acda265f39

14-08-2012 10:13:55

Hello!


 


I restarted my computer today for the first time in svereal weeks. And suddenly when i re-booted it, JChem for excel dissapered from Excel, I can not convert smile to structure or use any other functions. I re-installed the program also but nothing happend. I can also go to formulas and then insert "Jchem functions" but i got error messages when I try to calculate somethjing on a smile string "#VALUE". Someone that knows what´s the problem?


Best,


 


Nemanja

ChemAxon bd13b5bd77

14-08-2012 10:42:42

Hello,


please try out some troubleshooting notes fromt he admin guide like:


 


http://www.chemaxon.com/jchem4excel/adminguide/jchem_tab_does_not_appear.html


http://www.chemaxon.com/jchem4excel/adminguide/name__in_cell.html


the issue I expect behind these symptoms you raised was that our plugin both the automation (for functions) and the main COM addin has been deactivated.


Please try to investigate in your File/Options.


 


Viktor