Jchem excel installation problem:

User be4c1293dc

13-07-2011 08:44:01

Dear colleagues,


I tried installing jchem excel latest version in my windows XP professional. I updated this with Windows XP SP3


I installed .NET Framework 3.5 SP1..http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=22


updated my MS OFFICE 2007 suite SP1.


First I could see the Jchem Addin in excel, but it appeared grey when clicking on any buttons..


Later I tried .NET Framework 4, and other developmental versions of jchem excel as well... but only to see new error like installutilli.dl: unknown error.


Can someone help to successfully install this plzzzzzzzz..I am just eager to see my table of 1000 compounds with images in excel sheet.


Thanks


Sangeetha.

ChemAxon eb65a25631

13-07-2011 15:20:03

Hi Sangeetha,


It seems an installation issue to me.


Have you tried to reinstall the JChem for Excel Package?


Which version are you using?


Could you send us the logs?


(The logs are located in the directory c:\Documents and Settings\<user>\Application data\Chemaxon\JChem for Excel )


 


Regards,


Andras

User be4c1293dc

14-07-2011 04:29:37

Hello Andras,


Thanks for your reply. I tried the version 5.5.0 as well as the developmental version from.


http://www.chemaxon.com/download/jchem-for-excel/


Both didn't work.  If you guess earlier versions might work with my Windows XP and MS excel 2007 could you pl post me the link..


As i said , i can see the Jchem add-in but its not functional..I mean It goes grey when clicking on any button.


At last i tried developmental version..


Thankyou so much for your attention.


Sangeetha


 


Note : Here' s the install log you asked for. Please check.


2011-07-13 11:52:36Z - CXN::EnableAutomationAddin started
2011-07-13 11:52:37Z - CXN::EnableAutomationAddin Excel2010
2011-07-13 11:52:37Z - CXN::EnableAutomationAddin - Excel2010 is NOT installed
2011-07-13 11:52:37Z - CXN::EnableAutomationAddin Excel2007
2011-07-13 11:52:37Z - CXN::EnableAutomationAddin - Excel2007 is installed
2011-07-13 11:52:37Z - CXN::EnableAutomationAddin - reg: OPEN
2011-07-13 11:52:37Z - CXN::EnableAutomationAddin - Addin is now enabled
2011-07-13 11:52:37Z - CXN::EnableAutomationAddin Excel2003
2011-07-13 11:52:37Z - CXN::EnableAutomationAddin - Excel2003 is NOT installed
2011-07-13 11:52:37Z - CXN::EnableAutomationAddin ended

2011-07-13 12:24:34Z - CXN::EnableAutomationAddin started
2011-07-13 12:24:34Z - CXN::EnableAutomationAddin Excel2010
2011-07-13 12:24:34Z - CXN::EnableAutomationAddin - Excel2010 is NOT installed
2011-07-13 12:24:34Z - CXN::EnableAutomationAddin Excel2007
2011-07-13 12:24:34Z - CXN::EnableAutomationAddin - Excel2007 is installed
2011-07-13 12:24:34Z - CXN::EnableAutomationAddin - Addin has already been enabled
2011-07-13 12:24:34Z - CXN::EnableAutomationAddin Excel2003
2011-07-13 12:24:34Z - CXN::EnableAutomationAddin - Excel2003 is NOT installed
2011-07-13 12:24:34Z - CXN::EnableAutomationAddin ended

2011-07-13 14:36:41Z - CXN::EnableAutomationAddin started
2011-07-13 14:36:41Z - CXN::EnableAutomationAddin Excel2010
2011-07-13 14:36:41Z - CXN::EnableAutomationAddin - Excel2010 is NOT installed
2011-07-13 14:36:41Z - CXN::EnableAutomationAddin Excel2007
2011-07-13 14:36:41Z - CXN::EnableAutomationAddin - Excel2007 is installed
2011-07-13 14:36:41Z - CXN::EnableAutomationAddin - Addin has already been enabled
2011-07-13 14:36:41Z - CXN::EnableAutomationAddin Excel2003
2011-07-13 14:36:41Z - CXN::EnableAutomationAddin - Excel2003 is NOT installed
2011-07-13 14:36:41Z - CXN::EnableAutomationAddin ended

ChemAxon eb65a25631

14-07-2011 11:31:22

Hi,


Thank you for the information.


I need different log, somithing like 'CXNCOMLogger_2011_07_14.jcxllog'.


(Obviously, the date will be different.)


If there are multiple files with the similar name there, the later is the better.


Regards,


Andras


 

User be4c1293dc

14-07-2011 12:54:17

Hi ,


Please chek this log file..


thanks


 


09:51:21 [1]ERROR JCHEMforEXCEL - Error number: {-2147024891(A general access-denied error.)}
      Error source: {JChemExcelProxy::OnRibbonAction}
      Error Description: {Problem occured while raising click event from ribbon!
(Unable to start JChem for Excel Shell since Excel cannot be accessed, please complete any process (e.g. editing) and try it again!
Inner source:
Inner description:)}
09:51:57 [1]ERROR JCHEMforEXCEL - Error number: {-2146233318((null))}
      Error source: {JChemExcelProxy::OnRibbonAction}
      Error Description: {Problem occured while raising click event from ribbon!
(
Inner source:CDotNetClassFactory::CreateLoadAggregatedObject
Inner description:Unable to create/load the specified .NEt class for a COM aggreagte!
(
Inner source:
Inner description:))}
16:04:06 [1]ERROR JCHEMforEXCEL - Error number: {-2146233318((null))}
      Error source: {JChemExcelProxy::OnRibbonAction}
      Error Description: {Problem occured while raising click event from ribbon!
(
Inner source:CDotNetClassFactory::CreateLoadAggregatedObject
Inner description:Unable to create/load the specified .NEt class for a COM aggreagte!
(
Inner source:
Inner description:))}

ChemAxon eb65a25631

15-07-2011 10:05:46

Hi,


The issue is most commonly caused by thw Windows not updated properly.


If uninstalling/installing JChem for Excel didn't fix the problem, please install all the latest updates for windows and try again with uninstallation and installation of JChem for Excel.


Regards,


Andras

User be4c1293dc

15-07-2011 10:36:23

Dear Andras,


Thanks for your kind reply.


Meanwhile, I tried in office 2010 in windows 7. its working fine.


when i try to print the excel images its not clear (publication)


Also how can I put more than 4 records in one page while printing...


Any help with these plzz??


 


Thanks


sangeetha

ChemAxon eb65a25631

15-07-2011 12:06:32

Hi,


I'm sorry, I don't exactly undurstand what do you mean by:


'when i try to print the excel images its not clear (publication)', and


'Also how can I put more than 4 records in one page while printing...'.


Could you describe the problem, a bit more detailed?


Regards,


Andras


 

User be4c1293dc

18-07-2011 04:50:40

Hi Andras,


I am enclosign a sample page  (xls file) of the compounds. While printing this page, the images of the structures were blurred. As I need to include them in thesis and  publication, can you please help how to get good quality images of the chemical structures .


 


Thanks


Sangeetha.

ChemAxon eb65a25631

18-07-2011 08:18:49

Hi,


The structures in the workbook you attached are simple bitmap images. That's why they seem blurred.


You should simply print the workbook with structures in it, no need to convert them to bitmap images.

User be4c1293dc

18-07-2011 08:26:43

Hi Andras,


Thankyou very much for your attention.  I will take a note of this.


Thanks a lot  for solving this issue and keeping track constantly !


Regards


Sangeetha.