JChem for Excel installation problem

User c84bdf10d4

04-11-2009 19:52:49

Hi all,


 


I am trying to installing the JChem for Excel for evaluation but
encountered a problem during the installation. The message window
showed "The installer has encountered an unexpected error installing
this package. This may indicate a problem with this package. The error
code is 2908."


I appreciate it very if you could help me to solve this problem.

Thanks,


 


Jifeng

ChemAxon 0e37943a96

05-11-2009 07:24:45

Dear Jifeng,


I think the problem could be, that the .NET Framework is missing from you computer. Please download and install it from the following location:


http://www.microsoft.com/downloads/details.aspx?familyid=5B2C0358-915B-4EB5-9B1D-10E506DA9D0F&displaylang=en


Most probably you will need the following: NetFx20SP2_x86.exe


In the next version 1.1.3, we will have also installers bundled with .NET Framework.


 


Best regards,


Tamas.


 

User ea15ed7385

14-02-2010 06:14:30


Hi sir,


I am trying to installing the JChem for Excel for evaluation but
encountered a problem during the installation. The message window
showed "The installer has encountered an unexpected error installing
this package. This may indicate a problem with this package. The error
code is 2908."


I appreciate it very if you could help me to solve this problem.

Thanks,


Rakesh


ChemAxon 0e37943a96

15-02-2010 07:38:23

Dear Rakesh,


have you tried to install .NET Framework with SP2?


Please check the previous post.


Regards,


Tamas.