Error HRESULT E_FAIL has been returned from a call to a COM

User 4f69736318

10-08-2015 23:35:21

When I want to draw a structure with Jchem for Excel, I meet this errors:"Error HRESULT E_FAIL has been returned from a call to a COM component  Jchem". How can I repair it? Thanks! Fellowing is the details:


SYSTEM: WINDOWS 10


EXCEL 2010.


 


Exception: System.Runtime.InteropServices.COMException
Message: Error HRESULT E_FAIL has been returned from a call to a COM component.
StackTrace:    at ChemAxon.JChemExcel.COMShim.ExcelUtilCallbackClass.SizeRange(SHEETINDEX& siSheetIndex, String address, Int16 pixelWidth, Int16 pixelHeight)
   at ChemAxon.JChemExcel.Excel.ExcelApplicationAdapter.SizeRange(String workbookName, String worksheetName, String address, Size size)
   at ChemAxon.JChemExcel.ExcelMapper.ExcelStructureMapper.†††
†††‹Œ(Object , Object , Object , Object , Size )
   at ChemAxon.JChemExcel.ExcelMapper.ExcelStructureMapper.SizeStructures(WorkbookRangeIndex workbookRangeIndex)
   at ChemAxon.JChemExcel.ExcelMapper.DrawingExcelMapper.†††
†††‹†œ(Object , Object )
   at ChemAxon.JChemExcel.ExcelMapper.DrawingExcelMapper.MapSingleStructureWithUndo(IJChemExcelChemicalMolecule structure, WorkbookRangeIndex workbookRangeIndex)

ChemAxon 0e37943a96

12-08-2015 11:04:43

Hi,


JChem for Excel on Windows 10 is not yet supported.


Best regards,


Tamas.


 

User 4f69736318

14-08-2015 10:56:30










tpelcz wrote:

Hi,


JChem for Excel on Windows 10 is not yet supported.


Best regards,


Tamas.


 



THANKS

User 1d219da756

16-12-2015 19:43:30

I finally found this on the forum, is Windows10 now supported for the JChem for Excel product?

ChemAxon 990acf0dec

17-12-2015 15:24:01

Hi John,


No, Windows10 is still not supported yet: We have found a few issues, and working on the solution. We will inform you when it is ready.


Best regards,


Akos