JChem for Excel Plugin Issue

User 82b20b535e

21-07-2015 13:00:37

I uninstalled older version of the Chem Axon for Excel and installed 15.6.2200. Plugins has disabled from the Excel and I can't enable those plugins. See the screen shots attached. Any advise of how to enable the JChem for Excel Plugins.as we need to view the structure in the Excel file.




ChemAxon 990acf0dec

22-07-2015 09:40:12

Hi DJ,

Can you please send us

- The Windows version and bit-version (32-bit or 64-bit)

- The MS Office version and bit-version (32-bit or 64-bit)

- The name of the of the installer you used

Thank you and best regards,


User 82b20b535e

22-07-2015 12:33:35

OS: Windows 7 Enterprise 64 bit

MS Office: 2010 Professional Plus Version 14.0.7145 ( 32 bit )

name of the installer: JChem_For_Excel_15.6.2200.2701.x64.msi

ChemAxon 990acf0dec

22-07-2015 14:09:02

You used an incorrect installer: you have to install the 32 bit version, since your MS Office version is 32-bit. So please uninstall the 64-bit version, download the installer "for MS Office 32 bit" (ending with .x86.exe or x86.msi), and install it.

Thanks and best regards,