Structures not visible in Excel

Hi,

I do not see the structures in excel. I can see them in Print Preview, but when I click close, they briefly appear and then disappear again.

Solutions?

 

Kind regards,
Andis

 

JChem for Office
Windows 7 Ultimate (32-bit)
MS Office 2013 Professional Plus

 

P.S. I saw that several other users have reported this problem, but did not find an answer, hence the new post.

 

Hi Andis,

 

can we check your machine thorugh a GTM session?

 

Viktor

Sure, how do we do that?

Please dro me an email to my vhamori _at_ chemaxon.com and will reply with GTm link?

Thanks,

Viktor

This has been resolved by downgrading MS Office to 2010.

Thank you, Viktor for your help.