JChem Excel : Inactive Application

Hi

The Jchem for excel addin is listed as an incative appliaction and it will not be activated through the "manage option". 

 

I use Windows 7, 64-bit operating system and have installed JChem_For_Office_6.3.0.1036.x64.

(I have also tried the admin versions and the stand alone JChem for excel, and it is the same problem).

Any suggestion for making this work?

Hi Fredrik,

 

we have encountered a problem with the our releases even with the 6.2 release line (not only with the 6.3), 

the Windows update and a bug caused a similar issue, the Excel stay in the disabled admins because of closing issues.

Next time no vain you reenable the aaddin because of the close crash it goes into the disabled items.

 

Please download this new version (Development) from the site and test if it resolves the issue:

https://www.chemaxon.com/download.php?d=/data/download/jchem4xl/Development/JChem_For_Excel_6.3.1.1789.x86.msi

Please uninstall the previous version and try to reenable the JChem addin afterwards.

And then please install the the 6.3.1 using the link above.

 

Thank you,

Viktor

Hi Fredrik,

 

I have just perceived you are about to install 64 bit version of JChem for Office, please let me know your Ms. Office version 32 bit or 64 bit, Office 2010 or 2013?

The link above I pasted is for 32 bit version ...

 

For 64 bit Office please try out this one: 

http://www.chemaxon.com/download.php?d=/data/download/jchem4xl/Development/JChem_For_Excel_6.3.1.1794.x64.msi

 

 

Thanks,

Viktor

Hi

Now the JChem addin works, thanks!

Hi Fredrik,

 

thank you,

 

Viktor

Hi,
I have a similar problem.
The Jchem for excel addin is listed as an incative appliaction and it will not be activated through the "manage option".
I use also Windows 7, 64-bit operating system and have installed JChem_For_Office_6.3.1.1116.x64.

Thanks in advance for your help!

Hi Michael,

 

what bit version of Office do you have: 64 bit?

Do you have the Windows7 SP1 installed?

 

Thanks,

Viktor

I have installed

the Office 32bit version and

Microsoft Windows 7 Professional Version:6.1.7601 Service Pack 1 Build 7601

Please try to install not the x64 but the x86 version of our product:

 

Installer for end users (.exe) 32 bit 
http://www.chemaxon.com/download.php?dl=&d=/data/download/jchem4xl/JChem_For_Excel_6.3.1.1807.x86.exe 

or 

Installer for administrators (.msi) 32 bit

http://www.chemaxon.com/download.php?dl=&d=/data/download/jchem4office/6.3.1/JChem_For_Office_6.3.1.1117.x86.msi

It works!

Thank you very much for your quick help!

Hi,

Similar issue with JChem for Excel that is not loading into Excel.

PC is running Windows 7 professionel, 64bits and I have installed the last version (14.8.1100.593.x64). The Jchem for excel COM addin is listed as an inactive application and it will not be activated.

I have also tried to install one of the old build that were recommended on this thread (6.3.1.1796.x64) but to no success. Any suggestion?

 

Many thanks,

Michael

Hi Michael,

 

please let me know your Ms. Office version and its bit version?

 

Viktor

Viktor,

Sorry for that. I was running Office 2010 (along with 2013 for a few weeks and by mistake). JChem for Excel was working only in Office 10. I rolled back to only Office 2010 (uninstalled 2013) which seems to be causing the issue

Thanks,

Michael

Viktor,

I am using office 2010, Version 14.0.7128.5000 (32-bit)

Michael

Michael, 

the basic problem for you then it seems that you have installed a 64 bit version of our plugins but you were using 32 bit version of Office?

Viktor

Thanks. You are correct. I assumed I was running Office 64bit! Now working

Hi,

I have the same problem.

I have Office 2010 32 bit, a Windows 7 64 bit.  I installed the last version of Jchem for Excel (for 32 bit)  but it still not works.

Thank you,

Anna

Hi Anna,

 

which version of JChem for Excel you have installed?

Can we have a screen share session to take a look at your machine?

 

Viktor

Dear Viktor,

I solved the problem! Now it works!

Thank you,

Anna