not able to export

User b74bb735ec

29-05-2014 21:09:44

I have an attached file of 50,000 lines that I was able to import from an SD file, but after only adding two new columns, I was unable to export back out.


 


I tried using different computers so I don't think JChem is the issue.


 


I tried exporting only a few lines (10) and it exported successfully.


 


the thing is is that im not able to decipher the error message and if there's a corruption in the export process because of a certain line, there how can I find it and why was it able to get imported but not exported?


 


Thanks,


Antonio

ChemAxon bd13b5bd77

29-05-2014 22:02:40

Hi Antonio,


 


what is in your log file?


http://www.chemaxon.com/jchem4excel/adminguide/logging.html


 


Viktor

User b74bb735ec

29-05-2014 22:13:25

i'm not sure how to view it


 


Thanks Viktor


best,


Antonio

ChemAxon bd13b5bd77

30-05-2014 06:56:44

Please read logging:


http://www.chemaxon.com/jchem4excel/adminguide/logging.html


the main importatn thing is that this folder contains the info we need:


C:\Users\{CURRENT USER}\AppData\Roaming\ChemAxon


and this subfolder needst o be zipped and uploaded were:


JChem for Excel




Viktor



User b74bb735ec

30-05-2014 18:03:45

Thanks Viktor,


 


I did attach it in the last reply. Did I not do that correctly? Let me know and I'll do it again.


 


Best,


ANtonio

ChemAxon bd13b5bd77

30-05-2014 18:11:26

Hi Antonio,


 


sorry I missed the attachment.


 


This is an old problem in the export, 


too much data is loaded into the 32-bit application memory.


- We try to workaround it to split up the huge dataset into parts or


- other solutions is for you to use 64 bit Excel and JChem for Excel.


 


Viktor