Issue with JC4XL 6.2-Excel 2013 64bit

User a18e201107

11-02-2014 21:29:56

Hello


I am currently running 64bit Office/Excel and just installed the JC4XL plugin (JChem_For_Excel_6.2.0.954.x64.exe) but Excel keeps crashing every time I try to use any JChem functionality.  When it restarts I get the following error:



Excel is running into problems with the 'jchemexcel.jchemexceladdin' add-in.  If this keeps happening disable this add-in and check for available updates.  Do you want to disable it now?



Perhaps I am incorrect in assuming that JC4XL is supported in 2013 office?  Do I need some sort of update for Excel?  


I am on a windows 7 SP1 machine with 64 bit OS, also checked that .NET 3.5 SP1 is installed (I think this is automatic with win 7 SP1 and greater)


Any help would be appreciated to get this up and running.


Thank you 

Dennis 


 

ChemAxon eb65a25631

12-02-2014 09:24:07

Hi Dennis,


You should install all the latest Windows updates (the security updates too), and all the available Office updates.


(Excel 2013 x64 version on my machine is 15.0.4535.1507)


 


Regards,


Andras

User a18e201107

12-02-2014 15:45:59

Thank you Andras- it looks like my computer updated office last night (I should have realized there would be 50 updates for excel already!).


Dennis