could not attach editor to task pane

User 6b4069ce46

02-09-2013 08:48:57

Hi,


Please do you know how can I get rid of the error message found we I click on editor to see the structure.Do you know how can I convert automatically the structures names to structures in the cells of the excel files without using the editor.


Thanks,

ChemAxon eb65a25631

02-09-2013 09:20:37

Hi,


As for the error message:


Which version of Microsoft Excel and which version of JChemExcel do you use?


Did you try reinstalling JChemExcel?


Could you send us the log files? (http://www.chemaxon.com/jchem4excel/adminguide/logging.html)


(alternatively, you can use the Add/Edit button on the ribbon for editing a structure)


 


Name conversion:


you can use the right-click context menu:


- select the strucures on the sheet to convert


- right click, Convert.../Convert From Text (or, Convert To Text), then choose the appropriate format.


 


Regards,


Andras

User 6b4069ce46

03-09-2013 08:29:18

Hi,


You can find attached the log file. I tried to reinstall but this did not correct the problem.


Thanks,

ChemAxon eb65a25631

03-09-2013 08:37:20

Hi,


Please attach all the logfiles from the director mentiond in:


http://www.chemaxon.com/jchem4excel/adminguide/logging.html


(Make a zip of the folder.)


 


Regards,


Andras

User 6b4069ce46

03-09-2013 12:02:43

This is the zipped file attached.

ChemAxon eb65a25631

03-09-2013 13:08:02

Please make sure, the active cell on the sheet is empty before you press the "Editor Pane' button.


(Press del, on the active cell before pressing the 'Editor Pane' button, or navigate to a cell, that absolutely sure it's empty.)


 


Regards,


Andras

User 6b4069ce46

05-09-2013 11:01:45

Hi,I tried what you advised me to do but I still have the same problem. It work perfectely with windows 7 but not with windows xp.

User 6b4069ce46

05-09-2013 11:19:39

Thanks it works now