Install on Windows Server 2008 64Bit and publish with Citrix

User 0dbe541e90

07-05-2010 09:17:02

Hello


We have the following issues on a Windows Server 2008 64Bit:


 1. MarvinSketch start on the Server will generate errors in Event log (see attachment 1)


2. close of MarvinSpace with "X" on top left will leave the session open within Citrix.


Anyone have the same errors or any experience on publishing on Citrix?


 


System:
- Windows Server 2008 64Bit
- XenApp 5
- Java(TM) SE Runtime Environment, 32 and 64Bit (build 1.6.0_05-b13)
- .NET 3.5 SP1 64Bit


 


Thanks for your help


Patrick

ChemAxon e274e1bada

07-05-2010 11:20:02

I moved this topic to the .NET forum.


Edvard

ChemAxon bd13b5bd77

10-05-2010 14:49:42

Dear Customer,


we do not fully suport 64 bit environment for the time being but wow64 bit mode (Windows on Windows).
However what I could see from your specification is that you have 32 bit java installed on your machine thus wow64 should be working.


Our official testing environment is Windows 7 64-bit, and it works.
The 5.3.3 release (coming soon this week)  we have changed the installation strategy it might resolve your issue.


For the time being could you please check if you MarvinSKetch is running as *32 process?
My suspecion is that it is not, or other installation problem appeared.


We are trying to reproduce the issue on Windows 2008.


 


Viktor


 


 


 


 

User 0dbe541e90

11-05-2010 09:42:23

Dear Viktor


The MarvinSketch runs as 32 Bit process, it is also installed on "C:\Program Files (x86)\..." folder.


So we will wait for the 5.3.3 release.


Thanks
Patrick

ChemAxon bd13b5bd77

11-05-2010 14:16:55

Dear Patrick,


yes, then it seems we have installation issues on 2008 server.


The 5.3.3 Marvin Beans comes out possibly Today (but not later than this week), so I will test the new installation things on 2008 server and be back to you soon.


Viktor

User 0dbe541e90

11-05-2010 14:25:14

perfect! Thanks a lot

ChemAxon bd13b5bd77

11-05-2010 21:42:04

Dear Patrick,


we came out with a test version of Marvin Beans Today:


https://www.chemaxon.com/download.php?d=/data/download/marvin/devel/marvinbeans-5_3_3beta2-windows_with_jre.exe


this is a beta2 version, exactly prior to the final release. If you have time, please install this for test purposes.


This stuff contains a local small jre, I usually test with this configuration, it will not affect any of your your  java installation on your server since essential jre runtime files are just simly copied across into a separate folder.


No java env variable change will happen.


I checked this installer on our WIndows 2008 Server 64 bit test environment and worked properly.
However 2008 is not an official environment for Marvin Sketch rather then  for other server components like JChem Web Service I cannot see any reason why it should fail. So hopefully this new installer resolves your problem.


Viktor


P.S.: I also tried out the installer with NO local jre:
https://www.chemaxon.com/download.php?d=/data/download/marvin/devel/marvinbeans-5_3_3beta2-windows.exe  />and it worked also properly on Windows 2008 server.

User 0dbe541e90

02-06-2010 06:08:35

Hello Viktor


Sorry, I was a little busy the last few weeks. But now I installed the new version without Java I guess:
jchem-5_3_3-windows.exe


Now it looks better, I have no errors anymore on the W2k8 Server. The only thing that still doesn't work is closing MarvinSpace with the "X" will leave the prozess open on the Server. Even when you start the Program directly on the Server


Thanks for your help.


Regards
Patrick

User 0dbe541e90

02-06-2010 09:53:57

I installed the Suite on another Citrix Server and everything is working perfectly!
It is the same server, same os, same HW so no idea why it is not working. I try to reinstall it again.


Patrick