Academic LICENSE link not working

User e60fe7c9a3

31-05-2011 03:57:09

I was approved for the academic licensing package but could not download the license file.


SHould you be sending me a new link.


Iyer


 

ChemAxon 0265132c1a

31-05-2011 08:55:51

Dear Iyer,


Would you please describe exactly what happens? Because we cannot see where the trouble is.


You should follow these steps:



  1. Open the email from the academic team

  2. Click on the My Licenses link (you can click on that here too)

  3. LOGIN with your user name and password to our site and return to the My Licenses page!

  4. You should be able to see a Download link on your My Licenses page.


If you followed the steps above and something went wrong, please let me know where you have trouble.


Have a nice day,


Janos