Licence / Re-installation of Chemaxon

User 0b9f3cd483

21-01-2010 11:30:44

Hi there,


I recently re-installed Chemaxon on a new computer because my old one crashed (). When I run the plugins in MarvinView I get a pop up saying No license found for "X" plugin. It still runs the plugins in demo mode, but I would like it to work properly, as I have the academic license.


I would appreciate a tip to solve this out. Thanks a lot beforehand.


 


Best,


 


Alfredo

ChemAxon 9c0afc9aaf

21-01-2010 14:25:19

Hi,


 


I have moved your question to the appropriate forum section, our experts will respond soon.


 


Best regards,


 


Szilard

ChemAxon 909aee4527

21-01-2010 15:02:13

Dear Alfredo,


have you reinstalled the ChemAxon licenses on the new computer?


If you open Help > Licenses, you should see all installed licenses on the License Overview panel.


Kind regards,
Judit

User 0b9f3cd483

21-01-2010 15:20:14

Hi Judit,


 


Thanks for your reply. I installed the license now from the License Overview tab and everything is running smoothly. I forgot the license had to be installed separately. Thanks for your help.


 


All the best,


 


Alfredo

ChemAxon 909aee4527

21-01-2010 15:33:19

I'm glad that it's solved so quickly :)