waiting for license

User 2ae717c0a7

24-08-2009 13:36:10

Hi All,


I have applied for an Academic License in July and I have not received any email.


Should I do it againg?


Thanks


Alejandro


 

ChemAxon b124dd5f17

24-08-2009 14:06:26

HI


Sorry for the delays. I am unable to check the membership at this time, could you log intothe forum and revisit the signup page and re-submit (your original form should be there).


Cheers


Alex

User 2ae717c0a7

24-08-2009 14:16:17

Alex,


I have updated and re-submited my personal info.


Thanks for everything


Alejandro

User 2ae717c0a7

25-08-2009 13:05:37

Dear Alex


Were you able to check my affiliation?


Is there anything else I should do?


Thanks for the help


Alejandro


 

ChemAxon b124dd5f17

25-08-2009 13:57:07

HI Alejandro,


I have not recieved any application update request from "scripps" recently but I have found the original email acceptance I sent "Fri, 17 Jul 2009 20:33:39 +0200". I have sent again but do check your inbox - maybe there is a spam filter working at your institution.


Let me know if this is not solved


Cheers
Alex

ChemAxon b124dd5f17

25-08-2009 13:59:47

HI Alejandro,


I see the problem - your email address is not functional I am getting a undeliverable. I could not inform you because you only provided one email address on your application. Can you check again with SCRIPPS admin I can only send the acceptance to an institutional email address.


Alex

User 2ae717c0a7

25-08-2009 14:05:43

Dear Alex,


I have received two emails from the forum now.


It's strange that my email address doesn't/didn't work for you, since I think it's been working fine.


let me know if you still have problems


thanks


Alejandro


 

ChemAxon b124dd5f17

25-08-2009 14:21:45

HI,


Your application email address is different from your forum address. I updated your application and have issued a new acceptance email to this (forum) related address.


Cheers


Alex

User 2ae717c0a7

25-08-2009 14:31:00

Dear Alex


Thanks for the help. I have the license.


Alejandro


 

User a05e29cc13

21-10-2009 02:02:59










alecrespo wrote:

Hi All,


I have applied for an Academic License in July and I have not received any email.


Should I do it againg?


Thanks


Alejandro


 



 

ChemAxon b124dd5f17

21-10-2009 15:53:54

HI,


Sorry about this.


I am surprised - I have an email to your email address in October, sent to "tuananh@" and "tuananh.@" (the entry in your application - I assumed the second one was an error).


There was a problem with you application - the domain connected with your email address appears to be a commercial company and so not relevant for academic package.


I send the mail again but if I do not have the correct email address can you let me know the correct email address.


Cheers / Alex


PS - I you do have an academic connection please do updatte your email address with the institutional email address or let me know more about your situation