User 2ae717c0a7
24-08-2009 13:36:10
Hi All,
I have applied for an Academic License in July and I have not received any email.
Should I do it againg?
Thanks
Alejandro
User 2ae717c0a7
24-08-2009 13:36:10
Hi All,
I have applied for an Academic License in July and I have not received any email.
Should I do it againg?
Thanks
Alejandro
ChemAxon b124dd5f17
24-08-2009 14:06:26
HI
Sorry for the delays. I am unable to check the membership at this time, could you log intothe forum and revisit the signup page and re-submit (your original form should be there).
Cheers
Alex
User 2ae717c0a7
24-08-2009 14:16:17
Alex,
I have updated and re-submited my personal info.
Thanks for everything
Alejandro
User 2ae717c0a7
25-08-2009 13:05:37
Dear Alex
Were you able to check my affiliation?
Is there anything else I should do?
Thanks for the help
Alejandro
ChemAxon b124dd5f17
25-08-2009 13:57:07
HI Alejandro,
I have not recieved any application update request from "scripps" recently but I have found the original email acceptance I sent "Fri, 17 Jul 2009 20:33:39 +0200". I have sent again but do check your inbox - maybe there is a spam filter working at your institution.
Let me know if this is not solved
Cheers
Alex
ChemAxon b124dd5f17
25-08-2009 13:59:47
HI Alejandro,
I see the problem - your email address is not functional I am getting a undeliverable. I could not inform you because you only provided one email address on your application. Can you check again with SCRIPPS admin I can only send the acceptance to an institutional email address.
Alex
User 2ae717c0a7
25-08-2009 14:05:43
Dear Alex,
I have received two emails from the forum now.
It's strange that my email address doesn't/didn't work for you, since I think it's been working fine.
let me know if you still have problems
thanks
Alejandro
ChemAxon b124dd5f17
25-08-2009 14:21:45
HI,
Your application email address is different from your forum address. I updated your application and have issued a new acceptance email to this (forum) related address.
Cheers
Alex
User 2ae717c0a7
25-08-2009 14:31:00
Dear Alex
Thanks for the help. I have the license.
Alejandro
User a05e29cc13
21-10-2009 02:02:59
alecrespo wrote: |
Hi All, I have applied for an Academic License in July and I have not received any email. Should I do it againg? Thanks Alejandro
|
ChemAxon b124dd5f17
21-10-2009 15:53:54
HI,
Sorry about this.
I am surprised - I have an email to your email address in October, sent to "tuananh@" and "tuananh.@" (the entry in your application - I assumed the second one was an error).
There was a problem with you application - the domain connected with your email address appears to be a commercial company and so not relevant for academic package.
I send the mail again but if I do not have the correct email address can you let me know the correct email address.
Cheers / Alex
PS - I you do have an academic connection please do updatte your email address with the institutional email address or let me know more about your situation