Error launching LicenseManager

User 325f2762fd

23-04-2008 16:29:20

We have installed the lastest jchem-5_0_02_1-windows.exe in our desktop and when we try to launch LicenseManager we are getting the following error





java.lang.NullPointerException


at chemaxon.license.LicenseHandler.isAboutToExpire(Unknown Source)


at chemaxon.license.LicenseManagerGUI.getLicenseCheckPanel(Unknown Source)


at chemaxon.license.LicenseManagerGUI.doLicenseCheck(Unknown Source)


at chemaxon.license.LicenseManagerGUI.main(Unknown Source)


at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)


at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)


at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)


at java.lang.reflect.Method.invoke(Unknown Source)


at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)


at com.exe4j.runtime.WinLauncher.main(Unknown Source)

ChemAxon 909aee4527

25-04-2008 06:07:03

Hi Rajeev,





thank you very much for the bug report.


Indeed, we will fix this.





Until that, I suggest to start the same License Manager via the Help menu of any application, for example MarvinSketch.


This way you can install the licenses, and you can prevent the exception if you do not try to open the Product license details list the left hand side before installing a license file :)





Kind regards,


Judit