Error massage

Hello,

I've installed chemaxon in my laptop.but when I calculate something like LogD I get this error massage.

"No License file was found for Partitioning Plugin Group.

To disable this dialog contact us to obtain the corresponding license."

and when I install license file I can't find any file with .cxl format in my chemaxon file.

I didn't have this problem in my last windows.

I would be grateful for your help.Thanks in advance.

Regards,

Vahideh

Hello,

Your license was valid until 2015-11-13, if you want to renew your license please contact our sales team.

Regards,
Mate 

Thanks.

But I get the new version. chemaxon version 16.7.11.0

 

Regards,

Vahideh

Hello,

Please create a license report and send it to the license-key-support_at_chemaxon.com email address. You can find the documentation here: https://docs.chemaxon.com/display/docs/License+Report+LIC

Regards,
Mate