Issues with Renewed License

Hi,

We have license for many products. We renewed our license and in my License I see 2 license key. 

When I look in the License manager I see only license for Marvin for Java Script and all others have not been renewed.

Surely there is some issue with our license.

Hi,

It seems you have two license files currently, one only contain specifically Marvin for JS, the other one contains all other products.

Please download the latter from the web site, and install it with the License Manager GUI.

Installation instructions:

https://docs.chemaxon.com/display/licensing/Installing+to+desktops

(Please also note that previous expired licenses may still show up in the License Manager, which may make it harder to see newer licenses if the list is long. If this is a problem, you may remove the license.cxl under the chemaxon directopry in your user home, and install all licenses again with the License Manager GUI.)

Please let us know  if this helps.

Best regards,

Szilard

New license file I got has resolved the issue. Ticket could be closed.

Thanks for your help.