License issue after update to 6.3.1

User af530ade8a

05-08-2014 14:29:40

Hi,


IJC and Marvin thinks I don't have a license although the license manager clearly shows a license has been installed.


I am using IJC 6.3.1 and Marvin 6.3.0 on a 64bit  Windows 7 PC. I have licenses for Instant JChem, Instant JChemVIZ, Marvin Beans, Protonation Plugin Group and Partitioning Plugin Group.


Help please!


 


Karl

ChemAxon 712bc8fcf4

06-08-2014 11:49:59

Hi,


Please create a report using the license manager with the 6.3.1 version and send to us the result.


Best regards,
Máté 

User af530ade8a

06-08-2014 14:23:04

Hi,


 


I sent it by email to the forum address was that correct or is their a specific person address to send the mail to?

ChemAxon d26931946c

06-08-2014 15:27:44

Hi,


Please send it to core-support _at_ chemaxon.com


Best regards,


Peter