License Installation status Invalid

Hi 

after upgrading to the newest JChem for Office the issued license file from 3rd February 2014 cannot be installed. After clicking INSTALL in the license manager, the Status field says "Invalid". 

Also setting the environment variable to the license file doesn'T work, JCHEM for Office tells me that there is no valid license file.

(OS: Win 7 64bit, Office 2013)

 

thanks for any help

 

Thomas

Hi Thomas,

Unfortunately this is a known issue in the License Manager which will be fixed in the next major release.

If an URL is set in environment variable or in JAVA property the License Manager can't install a license file properly. The reason is that the installation always puts the installed file to the user home, and the reader checks only the locations mentioned in the URL.

Please update the file the URL points to or append ";default" at the end of the URL so the license file is read from the user home too.

For more detailed information please visit:

http://www.chemaxon.com/marvin/help/licensedoc/installToDesktop.html

We're sorry for the inconvenience.

Best regards,

Peter

Thanks for the help,

 

it's working with ";default" !

 

Thomas