User 9956a43091
28-05-2013 11:53:50
Hello all,
i successfully registered for an academic licece and i´m also able to download and install the licence file .... but after the installation the list with the allowed programs is set at "invalid". So i´m not able to do anything with the program (J Chem for Excel)! I am using a win8 (64bit) machine with microsoft office 2010 (64bit)
I would appreciate your help!!
ChemAxon e274e1bada
28-05-2013 12:32:26
Hi,
Could you check please if there is no any special character in the field values of license file? It may cause problems in reading the license file.
Regards,
Edvard
ChemAxon 9c0afc9aaf
28-05-2013 13:44:28
Hi,
It seems we have sent you a faulty license file, we are investingationg the issue and will send you a replacement soon.
Best regards,
Szilard
User 9956a43091
28-05-2013 13:47:25
Hi,
good news! Thank you very much!
looking forward to get the program started ...
regards
Hannes
ChemAxon e274e1bada
30-05-2013 08:27:57
The new license has been sent.