Unable to install JChem 5.5.1.0 on Linux

Hi,

One of customers is having problems installing JChem 5.5.1.0 in their linux environment. System properties below.

When they try and run the script they get the attached output.

Any advice and help would be very appreciated.

Thanks, Claire

 

System properties:

java.runtime.name=OpenJDK
Runtime Environment

exe4j.moduleName=/home/jchem/Vitic_Nexus_202/Vitic
Nexus Database/JChem Installer/jchem-5.5.1.0-linux.sh

sun.boot.library.path=/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre/lib/amd64

java.vm.version=20.0-b11

java.vm.vendor=Sun
Microsystems Inc.

java.vendor.url=http://java.sun.com/

path.separator=:

java.vm.name=OpenJDK 64-Bit
Server VM

file.encoding.pkg=sun.io

sun.java.launcher=SUN_STANDARD

user.country=US

sun.os.patch.level=unknown

install4j.exeDir=/home/jchem/Vitic_Nexus_202/Vitic
Nexus Database/JChem Installer/

java.vm.specification.name=Java
Virtual Machine Specification

user.dir=/home/jchem/Vitic_Nexus_202/Vitic
Nexus Database/JChem Installer/jchem-5.5.1.0-linux.sh.24655.dir

java.runtime.version=1.6.0_22-b22

java.awt.graphicsenv=sun.awt.X11GraphicsEnvironment

java.endorsed.dirs=/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre/lib/endorsed

os.arch=amd64

javax.accessibility.assistive_technologies=org.GNOME.Accessibility.JavaBridge

java.io.tmpdir=/tmp

line.separator=

 

java.vm.specification.vendor=Sun
Microsystems Inc.

os.name=Linux

exe4j.totalDataLength=146149970

sun.java2d.noddraw=true

sun.jnu.encoding=UTF-8

java.library.path=/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre/lib/amd64/server:/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre/lib/amd64:/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre/../lib/amd64:/u00/app/oracle/product/10.2.0.5.3P/lib:/u00/app/oracle/local/dba/lib/1020_tvdperl-5.8.4_64:/u00/app/oracle/product/10.2.0.5.3P/lib32:/usr/java/packages/lib/amd64:/usr/lib64:/lib64:/lib:/usr/lib

java.specification.name=Java
Platform API Specification

java.class.version=50.0

sun.management.compiler=HotSpot
64-Bit Tiered Compilers

os.version=2.6.18-120.el5

i4j.vpt=true

install4j.cwd=/home/jchem/Vitic_Nexus_202/Vitic
Nexus Database/JChem Installer

user.home=/home/jchem

user.timezone=Europe/Zurich

java.awt.printerjob=sun.print.PSPrinterJob

install4j.jvmDir=/usr

file.encoding=UTF-8

java.specification.version=1.6

java.class.path=i4jruntime.jar:user.jar

user.name=jchem

java.vm.specification.version=1.0

sun.java.command=com.install4j.runtime.launcher.Launcher
launch com.install4j.runtime.installer.Installer false false   false true
false  true true 0 0  20 20 Arial 0,0,0 8 500 version 5.5.1.0 20 40
Arial 0,0,0 8 500 -1

java.home=/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre

sun.arch.data.model=64

user.language=en

java.specification.vendor=Sun
Microsystems Inc.

java.vm.info=mixed mode

java.version=1.6.0_22

java.ext.dirs=/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre/lib/ext:/usr/java/packages/lib/ext

sun.boot.class.path=/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre/lib/resources.jar:/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre/lib/rt.jar:/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre/lib/sunrsasign.jar:/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre/lib/jsse.jar:/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre/lib/jce.jar:/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre/lib/charsets.jar:/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre/lib/netx.jar:/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre/lib/plugin.jar:/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre/lib/rhino.jar:/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre/lib/modules/jdk.boot.jar:/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre/classes

install4j.appDir=/home/jchem/Vitic_Nexus_202/Vitic
Nexus Database/JChem Installer/

i4j.vmov=true

java.vendor=Sun
Microsystems Inc.

file.separator=/

java.vendor.url.bug=http://java.sun.com/cgi-bin/bugreport.cgi

sun.io.unicode.encoding=UnicodeLittle

sun.cpu.endian=little

sun.cpu.isalist=

In addition - they have tried the command with and without the -c argument and receive the same result.

Dear Customer,

The failure of installation might be caused by the usage of OpenJDK. ChemAxon supports only JDK version 6 or later of Sun (Oracle).

See software requirements in the Administration Guide of JChem: http://www.chemaxon.com/jchem/doc/admin/#requirements

Best regards,

Krisztina

Hello,

Many thanks for your help - the user has updated the JDK and is now able to install.

Cheers

Claire