License error (MCES product?)

Hello,

We are getting an occasional error from JChem (5.5.1) along these lines 

but have a valid un-expired license :

<Field Name="Expiration Date" Value="2011-12-31" />

Could someone help us with what is going on?  What is MCES, and what are we doing that is suddenly triggering it's use?

Thanks,

Steve H

 

 

Hi Steve,

Would it be possible to post/send us the corresponding Java stack trace from jchem/cartridge/logs so we have a better grasp on which occasions the problem occur?

Thanks

Peter

Thanks for the quick reply Peter (as ever!)

I'll try and get that for you but in the meantime I am fairly sure it is an SQL like this which is causing the problem :

update REQUEST_STRUCTURES_3293 t 
    set vdb_image = (select jcf.molconvertb(b, 'jpeg:w120,setcolors') 
                             from table(jcf.hitColorAndAlign(t.db_name, t.structure_table, 'structure', 
                                                              '
  Marvin  12071108562D          
 
  9 10  0  0  0  0            999 V2000
   -1.0312    0.8545    0.0000 C   0  0  0  0  0  0  0  0  0  0  0  0
   -1.7457    0.4420    0.0000 N   0  0  0  0  0  0  0  0  0  0  0  0
   -1.7457   -0.3830    0.0000 C   0  0  0  0  0  0  0  0  0  0  0  0
   -1.0312   -0.7956    0.0000 N   0  0  0  0  0  0  0  0  0  0  0  0
   -0.3168   -0.3830    0.0000 C   0  0  0  0  0  0  0  0  0  0  0  0
   -0.3168    0.4420    0.0000 C   0  0  0  0  0  0  0  0  0  0  0  0
    0.4678   -0.6380    0.0000 N   0  0  0  0  0  0  0  0  0  0  0  0
    0.9527    0.0294    0.0000 C   0  0  0  0  0  0  0  0  0  0  0  0
    0.4678    0.6969    0.0000 N   0  0  0  0  0  0  0  0  0  0  0  0
  1  2  1  0  0  0  0
  2  3  2  0  0  0  0
  3  4  1  0  0  0  0
  4  5  2  0  0  0  0
  1  6  2  0  0  0  0
  5  7  1  0  0  0  0
  6  5  1  0  0  0  0
  6  9  1  0  0  0  0
  7  8  1  0  0  0  0
  8  9  2  0  0  0  0
M  END
',
                                                              ora_rowid,  
                                                              't:t simThreshold:0.5', 'alignmentMode:off coloring:y hitColor:cyan'))),
         vdb_highlighted = 1 
   where vdb_highlighted = 0
 
I hope you can see this OK as I can't seem to re-format it.
Steve
 

Steve,

This is a known issue: LIC-60 . It has been solved in 5.7 and 5.6.0.5.

Peter

Thanks Peter.  Is there anything we can do as a workaround?

Steve

Steve, please, contact mmedzihradszky at chemaxon
dot com . He will provide you a temporary license.

Peter