JChem logs out repeatedly, connection is not constant

Hi All,

I am operating the JChem service on the following environment:

• Windows 2008 R2 - 64 bit server


• 4 GB RAM


• Oracle version 10.2.0.1


• Java version 1.7.0_21


• AMD Opteron 6238 - 2.6 GHz processor


• JChem Cartridge version 5.5.1.0


• .Net framework version: V 4.0 (with multiple older versions present)


• ODP .NET version: ODAC 112021Xcopy_x64

After a relatively short period of time, JChem logs out, and I have to log back in to JChem through command line. The connection is not constant.

I've tried automating the service, but the problem seems to be that JChem can't be started and stopped through the Windows service console.

Does anybody have any comments/ ideas?

 

Hi,

Please, see the System Requirements for JChem Cartridge: http://www.chemaxon.com/jchem/doc/admin/cartridge.html#req . Oracle version 10.2.0.1 is not supported, at least 10.2.0.3 is required.

Please, see also the FAQ entry about computer resources required by JChem Cartridge http://www.chemaxon.com/jchem/doc/admin/CartridgeFAQ.html#jcart_computer_resources .

Peter

Regarding problems starting JChem Cartridge as a Windows service on 64-bit Windows, please, see this forum topic: https://www.chemaxon.com/forum/viewpost48198.html#48198 .

Peter

Thanks Peter,

I will make these suggestions to the user. I appriciate your help.

Kind Regards,

Laura