User e22d9561fc
27-04-2013 01:51:27
Good Night;
My name is Patrick Herbeth, I am part of a Brazilian research group, we are having a problem with the license for the application jchem db_search at: http://www.ccae.ufpb.br/sistematX/search.jsp
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The error that appears is: "No valid license has been found. Product name: Structure Search License path:[...] Please contact the Corresponding sales _at_ chemaxon.com to obtain infor license. Students and Academic Researchers are Entitled of free use through our Academic Package, for more information please visit: http://www.chemaxon.com/acpack_conditions.html "
We have the license free web, this license is not for this kind of research?
I am sending the attachment to our license
ChemAxon abe887c64e
29-04-2013 06:54:42
Hi Patrick,
Please confirm that the license owner 'sistematx' is the same user who runs tomcat service.
Best regards,
Krisztina
User e22d9561fc
30-04-2013 18:24:54
The user running my Tomcat server is ccae_www.
ChemAxon 9c0afc9aaf
02-05-2013 04:51:17
Hi,
As I wrote offline it turned out that you accidentally got a faulty license file.
My colleague dealing with academic licenses should send you a new one soon.
Apologies for the trouble.
Best regards,
Szilard
User e22d9561fc
11-05-2013 02:04:36
Good Nigth;
We continue with the problem in the license, Alex sent a new license more yet still appearing menssage ERROR.
at.: Patrick Herbeth
User e22d9561fc
11-05-2013 03:37:44
Good Night;
We received the new license sent by Alex, put the license keeps appearing over the Feedback Error: "chemaxon.license.LicenseException: No valid license has been found. Product name:
"JChem Base License path:[edited out] Please contact the Corresponding sales _at_ chemaxon.com to obtain infor license. Academic Students and Researchers are Entitled of free use through our Academic Package, for more information please visit: http://www.chemaxon.com/acpack_conditions.html "
to test our address is: http://www.ccae.ufpb.br/sistematX/
Thanks.
at.:
ChemAxon 9c0afc9aaf
14-05-2013 05:39:30
This issue has been resolved off-line.
User e22d9561fc
14-05-2013 21:52:24
Good Night Szilard;
Thank you for your help, I used the class ResourceLocator to locate the license. It worked perfectly.
at.: Patrick Herbeth