I would like to know what is involved with IJC determining whether or not to offer the single-user/multi-user access, or if there is a way to force the mode.
I am running IJC 5.4 (build: 101231) with Oracle 11g and cartridge. We've been up and running for quite a while without any problems, but some time in the past few days I stopped being offered the option of single-user or multi-user mode when logging into IJC. Even when no one else is logged on. I've tried resetting the Oracle database to kill any inactive or killed connections. Even then, with only the Oracle and SQLPLUS connections, my administrative user (with all roles and privileges) is not offered single or multi user mode. Clearly I've changed something recently that has had this effect, and I am hoping to find out more in the attempt to troubleshoot it.
We launch via Java web start with a project URL and license URL, using single schema Oracle authentication with IJC roles to control table visibility. We have no problem doing the other IJC items, but I can't access single-user admin mode anymore.
Any insight is greatly appreciated!