User 182d1b20d1
10-03-2016 20:07:45
I could not import XML file format (either from MS/Excel or Word) into an Instant JChem Project. I have both desktop and Enterprise Licenses and the expiration date is on 2/3/2017. The following was the error message shown when I intent to import the file into an existing Instant JChem project. I also just updated to the newly version of Instant JChem (16.2.29.0) yesterday. I don't have such issue before when importing either XML or txt file format last year. Do you know how to resolve this problem? Thanks for the help. - Daniel
The following were the error message:
"task failed due to: chemaxon.license.LicenseException: No valid license has been found.
Product name: Document to Structure
Licenses are read from: C:\Users\C\chemaxon\license.cxl;C:\Users\C\chemaxon\license.cxl;C:\Users\C\chemaxon\license.cxl;C:\Users\C\chemaxon\license.cxl
Please visit http://www.chemaxon.com/contact-us/ or contact sales _at_ chemaxon.com to obtain the corresponding license.
For more details see Instant JChem log file located in C:\Users\C\AppData\Roaming\.instanEtjchem\14.9.1.0\var\log."