No data visible after automatic update

User 029cc7adca

19-03-2015 19:03:24

I'm using the  Instant
JCHem academic license for nearly 2 years now.  Unfortunately ,the system shows the following
error after an automatic update (version 15.2.23.0, error message see below)
and the data are not visible in the grid or view tabs (however it seems they
are still in the database). Anyone with the same problem?


I reinstalled instant JChem on another computer and it worked fine for a week till the new automatic update… 


 Error message when clicking on the view or grid tabs:


java.lang.AbstractMethodError:
com.im.ijc.widgets.table.WBTableWidget.prepareRequest(Lcom/chemaxon/ijc/commons/datarequest/api/RelationalDataRequest;)Z


               
at
com.im.df.api.friend.data.ViewDataProvider.prepareRequest(ViewDataProvider.java:392)


               
at
com.im.df.api.friend.data.ViewDataProvider.reloadData(ViewDataProvider.java:304)


               
at
com.im.df.api.friend.data.ViewDataProvider.access$600(ViewDataProvider.java:83)


               
at com.im.df.api.friend.data.ViewDataProvider$1.run(ViewDataProvider.java:414)


               
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)


               
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)


               
at java.util.concurrent.FutureTask.run(Unknown Source)


               
at
java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(Unknown
Source)


               
at
java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown
Source)


               
at
com.im.df.api.friend.data.impl.RunnableScheduledFutureAdapter.run(RunnableScheduledFutureAdapter.java:34)


[catch] at
com.im.df.api.friend.data.impl.VDPExecutor$1.run(VDPExecutor.java:89)


               
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)


               
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)


               
at java.lang.Thread.run(Unknown Source)


 

ChemAxon 26d92e5dcd

24-03-2015 14:28:07

Closing this forum thread.


Status:


We solved this problem via email. The workaround for now is to uninstall IJC completely, including the UserDir, and downloading and reinstalling the newest IJC from https://www.chemaxon.com/download/instant-jchem/#ijcdesktop


The error described is probably caused by previous problem in Automatic Update Center, which is fixed in upcoming release. But other problems cant be ruled out. We are still investigating, what caused the problem and possibly bug fix.