User 3ef53cbf8d
18-03-2015 15:00:33
Hi,
While installing instantjchem-15.3.9.0-windows-x64 computer reboots without any question during .net api installation
Event log says:
Comment: The Windows Installer initiated a system restart to complete or continue the configuration of 'JChem .NET API ActiveX'.
OS Windows 8.1 x64 Pro Eng
Please let me know having any additional question.
ChemAxon 4f0b8a99b5
20-03-2015 09:24:05
hello,
thanks for reporting this, I will forward your request to our developers to try to resolve this somehow..
Best regards,
Martin
ChemAxon 4f0b8a99b5
23-03-2015 09:05:36
Hello,
your issue was forwarded to our build team, which is responsible for jchem .net installation package and should be resolved in near future.
Best regards,
Martin
ChemAxon b62f37c21a
23-03-2015 12:19:45
Hello,
in some cases it is necessary to reboot the computer to finish the installation process, e.g. updating files that are in use while installing. Our installers are configured to "prompt for reboot when required", however, in IJC this installer runs silently, the reboot will be executed immediately as a result.
Did you experience this behavior only once or happens after every installation?
Does the installed product work correctly after the reboot or you get additional dialogs regarding the installation?
Best regards and thank you,
Gabor Vasko