Document to structure: nothing happens

User 8a7878ec6d

06-03-2015 14:07:45

Hi,


I have a Document to Structure license for IJC. When I try to import a patent application in PDF format, I get stuck at the Field Details window. The 'Fields in file' box is empty, and IJC states that the Structure field needs to be mapped. But there is nothing to be mapped. Even if I create a PDF with just a single benzene ring and try to import, nothing happens.


This is IJC 15.2.23.

ChemAxon 4f0b8a99b5

09-03-2015 12:44:29

Hello Evert,


do you have a valid document to structure license? if so, then you probably found a bug, I will look into it, can you please provide a link to the PDF if it is possible?


Best regards,


Martin

User 8a7878ec6d

09-03-2015 12:50:12

Hi,


Here's a capture of my licenses with the Document to Structure at the bottom.


Can you send me you e-mail address, so that I send you the PDF?


Thanks,


Evert

ChemAxon 4f0b8a99b5

10-03-2015 14:10:03

Hello Evert,


I sent you mail to email address registered with your account, please tell me whether you got it, and if so please respond with the PDF as attachment.


Best regards,


Martin

ChemAxon 4f0b8a99b5

17-03-2015 16:25:40

Hello Evert,


sorry for late answer, please find documentation on how to set up an OCR client for Instant Jchem to be able to read images as chemical structures.


Best regards,
Martin