MarvinSketch error (freeze) on MacOSX10.6

I have a problem to run MarvinSketch on my Mac (OSX 10.6)

When I double-click structure editor area on Reaxys database by Elsevier, my Mac (OSX 10.6) always freezes and cannot accept any operations.
Also, I cannot use the editor on the demo page (https://www.chemaxon.com/marvin/sketch/index.php) due to freeze.
This freeze occurs continuously even after resetting Safari and clearing Java cache.

Is MarvinSketch compatible to MacOSX 10.6?  Has the issue discussed on previous topic "Marvin Sketch and Mac OS X 10.6 "Snow Leopard" (https://www.chemaxon.com/forum/ftopic5409.html) been fixed now?

My environment of Mac is as follows:
- My system environment: MacOS 10.6, Java JRE 1.6.0.20, Safari 5
- however this freeze occurs both on Safari 5 and Firefox 3.6.8
- MarvinSketch is version 5.3.5 (built in Reaxys)

Your advices would be appreciated. Thank you.

Hi,

We are investigating this issue right now, and trying to reproduce it in Reaxys. It seems to be similar to another issue reported also from Reaxys used in MAC environment, so we have another test case, as well. As soon as we find evidence, or the source of this, we post a reply here.

Thank you for your patience.

Best regards,

Akos

Indeed, Marvin (5.3.5) freezing on reaxys site with Safari.

Mac OS X 10.5.8, Safari, Java 1.5.0_24

Mac OS X 10.6.4, Safari, Java 1.6.0_20

The sketcher window displays fine for me. The problem occurs when I try to open further window from the sketcher: e.g. Help/About Dialog or Edit/Preferences.

But applet (5.3.7) works fine if you use it directly from Marvin site:

http://www.chemaxon.com/marvin/examples/applets/sketch

I could not reproduce the error with Firefox on the same platform:

Mac OS X 10.5.8, Firefox  3.0.15, Java 1.5.0_24

Mac OS X 10.6.4, Firefox 3.6.3, Java 1.6.0_20

We are investigating reaxys example. Until solving the problem, I recommend to use reaxys site with Firefox.

This issume seems to be a Safari specific bug.

Thank you so much for your responses.

Indeed I think the embedded Marvin 5.3.5 on Reaxys might have some problem.

However, in my previous posted message, I wrote as follows:
- that Marvin on Reaxys causes freeze also on Firefox 3.6.8
- the Marvin web applet causes freeze on the Marvin website

Could you please look into these problems continuously?

I have tested Marvin 5.3.7 (ChemAxon site version) with both Firefox 3.6.8 and Safari under OS X 10.6.4 but window displaying error has not occured for me.