license is not found

User 247a2c5018

01-04-2015 16:07:47

Hi ,


 


I put the license file : license.cxl on the server but when I open marvin applet(6.1.6), i have this error : 


 


License is not found: https://test.cn.fr/chimiotheque_ugcn/marvin/license.cxl


 


ERROR: 


License is not found: https://test.cn.fr/chimiotheque_ugcn/marvin/license.cxl


 


STACK TRACE:


chemaxon.license.LicenseProcessingException: License is not found: https://test.cn.fr/chimiotheque_ugcn/marvin/license.cxl


at chemaxon.license.LicenseReader.setLicenseFile(LicenseReader.java:162)


at chemaxon.license.LicenseHandler.setLicenseFile(LicenseHandler.java:229)


at chemaxon.license.LicenseManager.setLicenseFile(LicenseManager.java:316)


at chemaxon.marvin.common.swing.MolPanel.molInit(Unknown Source)


at chemaxon.marvin.sketch.swing.SketchPanel.molInit(Unknown Source)


at chemaxon.marvin.common.swing.MolPanel.init(Unknown Source)


at chemaxon.marvin.applet.AbstractMarvinApplet$3.run(Unknown Source)


at java.awt.event.InvocationEvent.dispatch(Unknown Source)


at java.awt.EventQueue.dispatchEventImpl(Unknown Source)


at java.awt.EventQueue.access$200(Unknown Source)


at java.awt.EventQueue$3.run(Unknown Source)


at java.awt.EventQueue$3.run(Unknown Source)


at java.security.AccessController.doPrivileged(Native Method)


at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)


at java.awt.EventQueue.dispatchEvent(Unknown Source)


at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)


at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)


at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)


at java.awt.EventDispatchThread.pumpEvents(Unknown Source)


at java.awt.EventDispatchThread.pumpEvents(Unknown Source)


at java.awt.EventDispatchThread.run(Unknown Source)



That's strange


thanks


Kiet

ChemAxon 5433b8e56b

01-04-2015 16:13:57

Hi Kiet,


can you download the license file from that link that is shown in the error message? I mean if you click on the link in the browsers, is the browser capable to dowload the file from the server?


Can you check this first before we procced?


Regards,
Istvan 

User 247a2c5018

01-04-2015 17:40:21

YEs the browser can read it : 


 


This XML file does not appear to have any style information associated with it. The document tree is shown below.




 <!--

PLEASE DO NOT MODIFY THIS FILE AND BE AWARE THAT THE FILE CONTAINS CONFIDENTIAL INFORMATION.

-->





 <ChemAxon>

 


 <License>

 
<Field Name="Software" Value="Marvin Applets"/>


<Field Name="License Term" Value="Perpetual"/>


<Field Name="Licensee" Value="ENSCM"/>


<Field Name="Number of Users" Value="Unlimited"/>


<Field Name="Expiration Date" Value="Never"/>


<Field Name="Support Expiration Date" Value="2014-12-31"/>


<Field Name="Comment" Value="For non-commercial use at ICSN, ICMMO, DCM, Institut Chimie de Nice, Laboratoire des Glucides, MNHN, ICOA Orléans."/>


<Restriction Name="Server Use" Value="Allowed"/>


<Signature Value="...."/>


</License>






<License>


....






ChemAxon 5433b8e56b

03-04-2015 10:29:28

Hi Kiet,


in this case, the issue is somewhere on our side possibly, I need to check it and that will require some time, I will get back to you shortly with some result.


Thank you for your patience in the mean time.


Regards,
Istvan 

User 247a2c5018

16-04-2015 13:15:25

Hello,


 


any solution?


 


Thanks


 


Kiet

ChemAxon f052bdfe3c

17-04-2015 14:15:00

Unfortunately, we could not find a solution yet. 


Efi Hoffmann

User 247a2c5018

22-04-2015 08:25:40

Hi,


 


I found the solution. It was a problem due to my php code.


The marvin is launched normally without problem via a http link.


But when I use Https link, the applet is not launched ( i have no errors trace ) : see the screenshot 


 


Kiet

User 247a2c5018

22-04-2015 08:31:10

I have an error message : "class not found exception" when i click on the error icon.

ChemAxon 5433b8e56b

05-05-2015 11:19:46

Hi,


unfortunatelly we missed your notes about the error message, sorry for the delay, please can you send us the exception also, I was not able to find it in the document.


In the mean time, can you please try to delete your Java cache, and check whether it loads after, usually class loading issues are related some caching problems as we experienced it.


Unfortunatelly we were still not able to reproduce the problem however.


Regards,
Istvan