can't run installer nor any app in java 1.7.0_51

User b6c0b36627

04-03-2014 18:12:04

on mac osx 10.9,  java version "1.7.0_51"


I cannot run anything among marvin beans. There are no errors at all, the only thing I've found is this in the logs


3/4/14 11:58:40.659 AM com.apple.launchd.peruser.501[246]: ([0x0-0x217217].com.install4j.0603-6063-1750-8701.63668[14525]) Exited with code: 1


all others java apps I have do work fine.

ChemAxon 4fa3cf533c

05-03-2014 13:00:20

Hello there,


First of all, did you try downloading the installer again ? The error can come from a damaged dmg file.


 


If this does not solve your problem then it might be a Gatekeeper problem. 


Go to Apple > System Preferences > Security & Privacty.


In the General section check the setting of Allow application downloaded from:


You can choose from 3 options:



Generally, the default value is the second. You have to set it to Anywhere to allow installer from any vendor (like ChemAxon).


 


I hope this helps.


 


Tamas Fazekas-Vigh

User b6c0b36627

05-03-2014 13:18:05

I've tried different time, also tried gatekeeper.


I already have a version installed which I cannot run (I've the same errror)


3/5/14 7:12:32.150 AM com.apple.launchd.peruser.501[246]: (com.install4j.0603-6063-1750-8701.2.76944[24137]) Exited with code: 1


I'm puzzled. 

The installer chokes on the same error.


I've also downloaded the full package with no installer, and I can run everything from the terminal.

ChemAxon 4fa3cf533c

05-03-2014 13:45:55

Could you provide us your OSX version number, and also your Java version number ? 


 


Thanks,


Tamas Fazekas-Vigh

User b6c0b36627

05-03-2014 13:53:00

java version "1.7.0_51"


Java(TM) SE Runtime Environment (build 1.7.0_51-b13)


Java HotSpot(TM) 64-Bit Server VM (build 24.51-b03, mixed mode)


 


architecture => x86_64


hardwareisa => i386


hardwaremodel => x86_64


is_virtual => false


kernel => Darwin


kernelmajversion => 13.1


kernelrelease => 13.1.0


kernelversion => 13.1.0


macosx_buildversion => 13C64


macosx_productname => Mac OS X


macosx_productversion => 10.9.2


macosx_productversion_major => 10.9


macosx_productversion_minor => 2


memoryfree => 5.13 GB


memoryfree_mb => 5257.76


memorysize => 16.00 GB


memorysize_mb => 16384.00


memorytotal => 16.00 GB


operatingsystem => Darwin


operatingsystemrelease => 13.1.0


osfamily => Darwin


processorcount => 8


productname => MacBookPro10,1


sp_boot_mode => normal_boot


sp_boot_rom_version => MBP101.00EE.B03


sp_boot_volume => Macintosh HD


sp_cpu_type => Intel Core i7


sp_current_processor_speed => 2.7 GHz


sp_kernel_version => Darwin 13.1.0


sp_l2_cache_core => 256 KB


sp_l3_cache => 6 MB


sp_machine_model => MacBookPro10,1


sp_machine_name => MacBook Pro


sp_number_processors => 4


sp_os_version => OS X 10.9.2 (13C64)


sp_packages => 1


sp_physical_memory => 16 GB


swapencrypted => true


swapfree => 664.00 MB


swapfree_mb => 664.00


swapsize => 2.00 GB


swapsize_mb => 2048.00

ChemAxon 4fa3cf533c

05-03-2014 14:53:46

One more question and we will try to reproduce the error on our side : what kind of marvin beans installer did you use ?