Marvin View and Marvin Sketch is not loading in Firefox 21.0

User fec9e52845

04-12-2013 11:48:05

Hi,


Marvin View and Marvin Sketch is not loading in Firefox 21.0. it is working fine in Firefox 24.0. We have using the 6.1 version and .net application. Let me know  Marvin will supprot for 21.0 and any other option is available.


Regards


Siva


 

ChemAxon 2c555f5717

05-12-2013 00:05:20

Dear Siva!


   What Java version do you use with Firefox 21?


Regards:
Balázs 

User fec9e52845

05-12-2013 05:07:06

Hi,


Java version is 7 update 45. It is working fine IE 8, IE 10 and FireFox 24.0. Please let me know Marvin will support for 21.0 and any other option is available.


Regards


Siva

ChemAxon 2c555f5717

05-12-2013 12:08:37

Dear Siva!


   I could not reproduce your report (My System is: Windows 7 Professional 64 bit, Java 1.7.0_45 32 bit, Firefox 21.0 32 bit). Is this example running correctly for you? Does any exception appear on your Java console?


Regards:
Balázs 

User fec9e52845

09-12-2013 12:44:07

Hi Thanks for Quick Response,


For us Our application is working fine for both IE and firefox in local machine . But deployed in server and test the application in local machine. Firefox all the version is not working, IE working fine. PFA for Error details.


My server is : Windows 7 Professional 64 bit, Java 1.7.0_45 32 bit. FIre fox not installed in server.


 


Please help me regarding this issue.


Regards


Siva


 

ChemAxon 2c555f5717

09-12-2013 15:37:24

Dear Siva!


   Could you try to delete your Java cache (or your browser cache)?


Regards:
Balázs 

User fec9e52845

11-12-2013 12:24:15

Hi,

Still getting same error.


PFA for Error list.

Regards
Siva

User fec9e52845

17-12-2013 12:51:28

Hi,


We having awaitng for response


Regards


Siva

ChemAxon 5433b8e56b

18-12-2013 15:25:20

Hi Siva,


first of all, sorry for the late answer on this.


Marvin should generally support Firefox 21, on my windows 7 our example implementation  also works with FF21, and Java 1.7.0_u45, just as with Balazs environment.


Unfortunatelly this images you have sent us are not really informative. Balazs is on holiday for now, and he will be available only next year, so let me ask for more information.


Can you send us the contents of the Java console with more debugging info? Please make sure that you have enabled the tracing informations and start the console automatically when the applet is being started. To do so, please go to the Advanced tab, on the Java Control Panel, and click on the checkbox next to "Enable tracing" in the Debugging section, and select Show Console in the Java console section. You can access the Java Control Panel via the Control Panel in the Start Menu on windows.


Secondly I would like to ask for the HTML code snippet where you insert the applet into the web page. If it is considered confidential you can even send it in an e-mail.


And thirdly, I would kindly ask you to check if the Marvin applet is loading from this site: MarvinSketch embedding example


Thank you for your patience, and best regards,
Istvan 

User fec9e52845

20-12-2013 11:58:17

Hi,


 


PFA for Error Detail.


We have using MVC 4 application. Find the Code detail :



<div class="marvin_content marvin">
 <script type="text/javascript" language="javascript">
 msketch_name = "MSketch";
 msketch_begin("@Url.Content("~/Scripts/marvin")", 640, 350, true); 


 msketch_param("mol", "");
 msketch_param("viewonly", true);
 msketch_param("colorScheme", "cpk");
 msketch_param("menubar", true);
 msketch_param("buttonmenubar", false);
 msketch_param("autoscale", true);
 msketch_param("cacheMols", false);
 msketch_param("customizationEnabled", false);
 msketch_end();
 </script>
</div> 


 function showSmile() {
         
            applet = document.getElementById("MSketch");
            if (applet != null) {
                applet.setMol($('[id="hdnSmile"]').val());
                msketch_param("cacheMols", false);
            }
  }




Regards


Siva





 





 


User fec9e52845

06-01-2014 10:16:57

 

Hi,


Awaitng for response


Regards


Siva


ChemAxon 2c555f5717

06-01-2014 16:22:40

Dear Siva!


   Have you tried to run MSketch and MView on chemaxon.com as Istvan has asked you? If the problem is present, than could you send the console output of the server?


Regards:
Balázs



User fec9e52845

08-01-2014 05:27:38

Hi,


We tried Still Problem is occuring,  Firefox is working fine in Local machne, When Hosted in Server, It is thowing the Error in Firefox, but working fine in IE.



PFA for Java console showing the Error Detail.


We have using MVC 4 application. Find the Code detail :




<div class="marvin marvin_content">
 <script type="text/javascript" language="javascript">
 msketch_name = "MSketch";
 msketch_begin("@Url.Content("~/Scripts/marvin")", 640, 350, true); 




 msketch_param("mol", "");
 msketch_param("viewonly", true);
 msketch_param("colorScheme", "cpk");
 msketch_param("menubar", true);
 msketch_param("buttonmenubar", false);
 msketch_param("autoscale", true);
 msketch_param("cacheMols", false);
 msketch_param("customizationEnabled", false);
 msketch_end();
 </script>
</div> 




 function showSmile() {
         
            applet = document.getElementById("MSketch");
            if (applet != null) {
                applet.setMol($('[id="hdnSmile"]').val());
                msketch_param("cacheMols", false);
            }
  }





 


Regards




Siva



ChemAxon 2c555f5717

08-01-2014 10:22:51

As I can understand Firefox 21 also failed with the examples on our server. Could you send me the java console output of the example on our server?


regards:
Balázs

User fec9e52845

15-01-2014 12:59:38

Hi,


PFA for java console output of the example on our server.


 


Regards


Siva

User fec9e52845

20-01-2014 06:12:16

Hi,


 


Awaiting for Response.


Regards


Siva

User fec9e52845

22-01-2014 13:07:02

Hi,


Waiting for response. This is high pririty issue for us.


Please help regarding this.


Regards


Siva

User fec9e52845

28-01-2014 06:12:41










sivanandam wrote:

Hi,


Waiting for response. This is high pririty issue for us.


Please help regarding this.


Regards


Siva



 

User fec9e52845

30-01-2014 06:17:09

Hi,


Awaiting for response for long time. Please help to us.


Regards


Siva

ChemAxon 7936325a45

13-02-2014 14:30:56

Hi,

First of all sorry for the late answer, but we had a sowftware issue on our forum and some of the topics had wrong state.

About the error: It seems this issue is the same as the one mentioned in this topic. The pack.gz files on your server are broken. In the other topic you can read about a solution.

Regards,
István Őri