unable to run the 'Remove Attached Data' in Standardizer

User 6ce93379c0

30-04-2010 15:58:47

Hi,


I am able to run all the operations using the Standardizer toolkit GUI, but i am unable to use the operation 


'Remove Attached Data'


The error output is 


java.lang.Exception: #1 Error at molecule No. 1 No valid license has
been found.

Product name: Structure Checker



at
chemaxon.alchemist.standardizer.StandardizerAlchemistTask.calculate(StandardizerAlchemistTask.java:197)

   at
chemaxon.alchemist.AlchemistTask$ActualTask.<init>(AlchemistTask.java:186)

   at chemaxon.alchemist.AlchemistTask$1.construct(AlchemistTask.java:77)

   at chemaxon.alchemist.utils.SwingWorker$2.run(SwingWorker.java:107)

   at java.lang.Thread.run(Unknown Source)



I  need to use this for cleaning few structures in an ongoing research
project


 

ChemAxon e08c317633

04-05-2010 12:38:58

Hi,


We fixed this error; from JChem 5.3.3 'Remove Attached Data' action in Standardizer will not require Structure Checker license. JChem 5.3.3. will be available soon.


We also updated the academic license file, the new license file contains Structure Checker license.


Zsolt

User 677b9c22ff

13-05-2010 00:17:04

Hi,


I stumbled over the same problem, but do I need to reinstall the new license file?


How do you inform users, I barely remember when it was the last time I installed the LIC.


Tobias


 

ChemAxon e08c317633

13-05-2010 10:06:42

Hi Tobias,


In JChem 5.3.3  it will be fixed, and will not be required to install any additional licenses. JChem 5.3.3 will be available in 1 or 2 days.


If you cannot wait for 5.3.3, then please contact our sales team, and they will send you a time limited Structure Checker license (will expire in 1-2 months). They will also assist you in installing the license.


Sorry for the inconvenience,
Zsolt

User 677b9c22ff

13-05-2010 21:11:25

Ok.


Thanks!


Tobias