User 1261fb0e16
22-07-2014 13:16:19
Good Afternoon
Version: Standardizer 6.2.0
We have encountered an issue with Standardizer both in the standalone application and in the KNIME node we have developed internally.
When trying to utilise the 'Strip Salts' action the application creates an invalid output file and then freezes on the summary screen. The KNIME node reports:
| No valid license has been found. Product name: Structure Search License path: C:\Users\Samuel\chemaxon\license.cxl Please contact sales _at_ chemaxon.com to obtain the corresponding license. Students and academic researchers are entitled of free use through our Academic Package, for more information please visit: http://www.chemaxon.com/acpack_conditions.html |
This error happens on at least two separate machines, both of which are licences until 2014-11-28 for Standardizer.
All help welcomed.
Many thanks
Sam