for academic package licence

User f905daa0a1

13-03-2010 09:00:05

Alexa, i am a teacher in an institude. for researching, i had registered for a licence. but had not get any information of licence.  how and when can i get the licence?

ChemAxon b124dd5f17

13-03-2010 10:18:08

HI,


Sorry for the delay, we need to check manually that the application is from an academic institution, so these are not automatically generated. The colleague covering this is out of the office till Monday.


I checked your application and the email address will be a problem for us - it is not belonging to an academic institution. Can you update your application with an academic email address


Cheers/Alex

User f905daa0a1

13-03-2010 10:59:17










alexa wrote:

HI,


Sorry for the delay, we need to check manually that the application is from an academic institution, so these are not automatically generated. The colleague covering this is out of the office till Monday.


I checked your application and the email address will be a problem for us - it is not belonging to an academic institution. Can you update your application with an academic email address


Cheers/Alex



sorry for that.


i have updated my email address.


 


thank you!

ChemAxon b124dd5f17

13-03-2010 11:26:10

you should have the acceptance email already.


Good work/Alex

User f905daa0a1

14-03-2010 04:20:13










alexa wrote:

you should have the acceptance email already.


Good work/Alex




very strange! I checked my mailbox toady, but did not get the licence mail. could you send that again? my email address is [email protected].


thank you again!

ChemAxon b124dd5f17

14-03-2010 04:25:57

I resent.


If this doesn't work please contact your admin and see if "chemaxon.com" is spam listed.


Cheers/Alex