User 006a03eaa7
07-04-2008 17:29:29
hi
how i get my free license?
my address is:
gzingale at studenti.unict.it
thank you for the reply.
ChemAxon b124dd5f17
07-04-2008 18:39:41
Hi,
Thanks for the interest.
Can you visit
this link and make sure the conditions are suitable, if so
then register at our
support forum ('Register' link at the top of the page). You should already have registered if you have downloaded our software already.
Once logged in at the forum please re-visit the conditions and if suitable, accept and complete the application. We can send the keys immediately upon receipt of the submission, if all is well.
Please do give suitable information in your application, some of the details (indicated) will be made available publically - for a listing of current subscribers see
this link.
Cheers / Alex
User 006a03eaa7
07-04-2008 20:27:13
sorry i see
License number: 2771 Recorded: 2008-04-07...
i make registration 2 times and not change nothing...what i wrong???
i make all passagge, make email, but i not received nothing...
what i wrong?
thank you.
ChemAxon b124dd5f17
07-04-2008 20:36:18
HI,
I have already received your applications and have sent the acceptance emails a few hours ago. Can you check your email. I sent to "gzingale__at__studenti.unict.it".
If you are not recieving the emails please ask your system admin is our domain is blacklisted. The emails would have been from aa__at__chemaxon.com"
Cheers / Alex
User 006a03eaa7
11-04-2008 10:48:21
hello, what i wrong?
i send email and not receive reply.
today
aa _at_ chemaxon.com is not aviable, what i can doit?
i try to send 2 email with the fax that i received but not have any results.
can you help me?
ChemAxon b124dd5f17
11-04-2008 11:52:25
HI,
I was traveling yesterday so couldn't access my mails. I received your confirmation email I send the keys today
Cheers /Alex
ChemAxon b124dd5f17
11-04-2008 12:43:30
HI,
I see you have deleted your personal email address from your academic package application. I do not know how to send the license file links to you without it (your institutional email address was not working).
Can you update the application again and add this information
Cheers
Alex
User cf4b6a4e08
14-07-2008 09:29:10
Hi all,
I've installed the Academic Package (JChem) but have not received the key to run the plugins.
Am I doing something wrong or have I misunderstood something?
Thanks.
User cf4b6a4e08
15-07-2008 10:14:40
Hi Alexa,
Have you sent me the licence key yet?
ChemAxon b124dd5f17
17-07-2008 05:28:21
Hi,
Sorry for the delay in responding I have been on vacation and did not ping colleagues to track this section of the forum in my absence, my apologies.
Can I ask if you have applied for the academic package? (see above for instructions). FYI the software you download will work in a limited way but in order to access all functionality you need a license file and this is provided when you apply for the academic package.
Hope this helps
Cheers
Alex