Request license

User 6bb1ba8317

18-03-2008 13:56:26

Respected sir,


My name listed on license holders. But I am unable to find license key and my caluculator plugin sir. Please help.


Yours faithfully,


P.Thillai murugan palani

ChemAxon b124dd5f17

18-03-2008 20:04:43

HI,





I checked through the email you have "principal@....in" and I have issued the keys/license file to you on March 9th (I also sent way back on 4th Feb). Perhaps the attachment caused your email system to stop the mail or we are on a spam list.





Can you tell me if you received my mail, also let me know if the license file was attached (perhaps stripped by system admin). Can you advise





Also it may help but please advise your system admin that ChemAxon.com is a trusted domain.





Cheers


Alex

User 6bb1ba8317

19-03-2008 04:48:57

Respected sir,


Can you send my license key to my personel email id sir. This is my id thillaimurugan _at_ yahoo.co.in


Thankyou sir,


Yours faithfully,





(THILLAI MURUGAN.P)

ChemAxon b124dd5f17

19-03-2008 12:26:13

Hi,





No I am afraid not - we need to see some connection between the applicant and the institute they are enrolled at. I also need at least one working email address (to send the key) so using a dummy email address does not help.





Does your institute provide institute related email addresses to students? If not then I can accept your supervisor's institute email address. If this is not suitable/available then I can fax the key to you but the fax number I will use will be publically listed as belonging to your institute and you should include this in your application (I can confirm the fax number through visiting the site/web search for the number)





I hope this is suitable and sorry for the additional works


Alex

User 6bb1ba8317

19-03-2008 14:49:15

Respected sir,


Our institution does not provide institution email id to all students. So I used my principal emil id


to download academic package. Sir, kindly send license key and calculator plug in license to fax number (+92-452-2312375) or our principal mail id (principal@tcarts.in.).








Thank you sir,


Yours faithfully,





(THILLAI MURUGAN.P)

ChemAxon b124dd5f17

19-03-2008 20:03:29

HI,





That's fine. I did send already to you but perhaps email problems have occurred. I resend the license email again, let me know if you do not receive it.





Cheers


Alex

ChemAxon b124dd5f17

19-03-2008 20:21:02

HI,





I am afraid the principal@.. email address has rejected my mail (error message below). Can you check the address is working please and let me know when I can send again.





If you need to change the email address please update your application and I will be notified





Cheers


Alex
Quote:
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:





principal _at_ tcarts.in


mailbox is full: retry timeout exceeded

ChemAxon b124dd5f17

27-03-2008 11:28:05

HI,





The fax number you gave (+92-452-2312375) is not working. Can you check and come back to me with the correct/functional fax number.





Cheers


Alex

User 6bb1ba8317

27-03-2008 14:22:25

Respected sir,


It is our institution fax number (+91-452-2312375). I was forget to put 91 instead of 92. sorry sir for my mistake.


Yours faithfully,





(THILLAI MURUGAN.P)