User 2a583f0e5c
23-09-2007 10:18:22
Respected sir,
I applied for academic package license. I updated my application
as per your instructions. Please reply me .
ChemAxon b124dd5f17
23-09-2007 13:56:39
Hi,
Can you check your email - I sent a couple of emails to your registration address earlier this month explaining why we cannot issue under the current conditions - I explain again if you did not receive these.
Your institutional email address is related to a commercial web service and not to your institution. For us to issue keys we need to be sure that they are being used for academic purposes.
If you are unable to get an institutional email address at your institution we can accept other forms of relationship such as:
- Faxing the license keys to a fax number listed on the institution website (please send the link and identify the number (if there is more than one fax number listed on the page))
- Accepting your supervisors email address or a common email address for the department - such as "[email protected]
- Scientific articles describing your academic association and listing your current - non institutional - email address
- We can issue the keys by post to the academic address but this is not preferred.
I hope this helps solve this problem
Cheers/Alex
User 2a583f0e5c
03-10-2007 14:52:47
Respected sir,
You sent me an email. As per your instructions I am sending our instituional weblink and fax number.
weblink :
www.resgjcrtn.com
fax no. : +91-02352-221353
Thanks sir & I assure you that the use of software should be strictly for teaching purposes.
ChemAxon b124dd5f17
04-10-2007 00:27:57
Hi,
Thanks for this - I faxed the keys to to you.
Cheers and good works
Alex
User 2a583f0e5c
04-10-2007 14:33:18
Respected sir,
I received your email. Can you reply me after faxing key codes to given no. Please kindly help us.
Thanks for your co-operation.
ChemAxon b124dd5f17
04-10-2007 14:46:12
Hi, The fax is not picking up - can you confirm all is well with it and let me know (aa__at__chemaxon__.__hu)
Cheers
User 2a583f0e5c
05-10-2007 12:56:41
Respected sir,
I received your email. But our institute didn't receive any fax from you or chemaxon. Can you fax once again or give information about fax.
User 2a583f0e5c
15-10-2007 14:19:52
Respected sir,
I sent an instituional fax no. But there is correction in fax no. The corrected fax no. is ---
+91-2352-221353
Please kindly help us and can u fax the key codes once again?
We are sorry for your inconvenience.
ChemAxon b124dd5f17
15-10-2007 14:24:55
Hi,
Can you send the page link on the institution website where this fax number is listed - as I say - I need to connect the fax/email to the institution.
Cheers
Alex
User 2a583f0e5c
28-10-2007 15:08:43
Respected sir,
I applied for academic package. I am sending our institutional weblink.
Weblink :
www.resgjcrtn.com
ChemAxon b124dd5f17
29-10-2007 14:06:10
Hi,
We are faxing the keys to "India - 02352 - 221353". Let me know once you get them and I activate your application.
Cheers
Alex
User 2a583f0e5c
01-11-2007 11:14:40
Respected sir,
We received your fax. We are thankful to you for your co-operation. Now we can download academic package.
Thank you once again.
User 2a583f0e5c
05-01-2009 13:43:57
Respected sir,
I am student of gogate jogalekar college from India. I received your email but we do not get institutional email id. Our first application was accepted with email address provided in the recent application.
Actually I want help about upgradation of license keys. I follow online instructions.
Kindly help us.
I am sending web link of our instituion
http://www.resgjcrtn.com/
instituion email address :
rtg_gjcrtn _at_ sancharnet.in
ChemAxon b124dd5f17
05-01-2009 13:53:05
HI,
I understand you do not have email addresses. We need to connect you to an academic institution and to do this we normally do is ask that either:
- update your application with your supervisor/department head's email address (if they have an email address related to the academic institution ie "[email protected]") and we send the link to the keys to this address, for your attention
- you provide a web page for your institution which lists a fax number and we send a fax to that number and you confirm receipt.
Can you provide this?
Cheers
Alex
User 2a583f0e5c
06-01-2009 08:45:53
ChemAxon b124dd5f17
06-01-2009 08:50:12
HI,
Sorry but this is not enough, there is no connection between you and your institution with this and because all functionality is provided we need to make sure that this is a genuine academic applicant.
Can I ask why the fax solution is not suitable, your institution does have such facilities (see
this page).
Sorry to be difficult here but we need to be sure. I hope you understand.
Cheers
Alex
User 2a583f0e5c
06-01-2009 09:05:00
Respected sir,
Yes you can fax keys to the number provided on the web page
ChemAxon b124dd5f17
06-01-2009 12:56:55
i sent the acceptance mail with the link to both your registered addresses. Let me know if this doesn't make it
Cheers
Alex
User 2a583f0e5c
08-01-2009 09:56:16
Respected sir
Can i know whether you sent license keys or not for our application
ChemAxon b124dd5f17
08-01-2009 10:02:05
HI,
I did send send the links to the both addresses in your application. Please check your spam filter. I can resend, let me know
Cheers
Alex
User 2a583f0e5c
20-01-2011 15:40:55
Respected sir,
i am using marvin software for 4 years. It is very useful for our institute.My license is about to expire.so can u send me new license keys.I downloaded reaction library but i want password to open the library. Can u send me password along with new license keys
ChemAxon b124dd5f17
21-01-2011 15:24:49
HI,
Can you revisit your application and update with citations - I assume this is academic research.The instructions are below
Looking at your message it looks like this license is shared around - this is not allowed. Please ask your colleagues to apply for their own license, there is no problem for any number of applicants from the same institute or department.
Regarding the reactor file the instructions will be in the updated aplication acceptance
Cheers/Alex
To update your existing application please login to our forum (http://www.chemaxon.com/forum/)
and then visit this link (http://www.chemaxon.hu/forum/academic_package_license.php)
. If you cannot recall your password or username please visit this link
(http://www.chemaxon.com/forum/profile.php?mode=sendpassword)
and provide either your username or the email address used to register
- a new password and your username will be sent to you.