Academic license for new PC

I was using JChem for my old computer, and I would like to download Marvin and JChem for Office for my new PC.

I'm trying to request academic license, but the error message says "your academic email address is already in use".

How could I renew my license?

I appreciate your time and consideration!

Hi,

For the protection of your personal data, your question will be answered via email.

Have a nice day,

Emese