No evaluation license for JChem Postgres Cartridge ???

User da0aec4855

23-08-2016 13:27:19

Hello, 


I would like to try JChem Postgres cartridge, so I downloaded the evaluation license for bundle Platform IT, then i copied it to /etc/chemaxon/license.cxl, but I got following error when I start the service :


 


[main] ERROR com.chemaxon.jchem.indexing.server.Main - Exception caught


chemaxon.license.LicenseException: No valid license has been found.


Product name: Postgres Cartridge


Licenses are read from: /etc/chemaxon/license.cxl;/etc/chemaxon/license.cxl


Please visit http://www.chemaxon.com/contact-us/ or contact sales _at_ chemaxon.com to obtain the corresponding license.


 


And I also didn't found the license for Postgres Cartridge in the file, only JChem Cartridge, so there's no evaluation license for Postgres Cartridge ???


 


Thanks,


William

ChemAxon abe887c64e

23-08-2016 14:17:30

Hi William,


Our sales colleagues will send you an appropriate license file soon.


Best regards,


Krisztina

User da0aec4855

23-08-2016 14:23:44

Hello, Krisztina


Thank you for your reply, please send to my email wangxinbo _at_ patsnap.com, really looking forward to try your product.


Regards,


William

User da0aec4855

24-08-2016 01:48:18

Can anyone help on this ??? Kind of urgent, need do some test to see if JChem fits my use case

ChemAxon 25dcd765a3

25-08-2016 16:07:39

Hi William,


According to my knowledge the license file has been sent to you.


Could you please confirm?

User da0aec4855

26-08-2016 02:52:59

Hello, 


Yes, i received the evaluation license, thanks a lot for your help, will do some tests and give you feedback soon.


Regards,


William