Installation Issues with 6.3.3

User cbd52052a1

01-10-2014 18:51:13

I've downloaded the new IJC version 6.3.3 and was attempting to install it on one of the researcher's computers in my lab. Middle of the way through the installation, the process gets hung and shows this error message:


C:\Program Files\ChemAxon\InstantJChem\platform\modules\ext\jhall-2.0_05.jar


Could not create this file. Shall I try again?


 


I've attached a pdf file with a screen shot of the issue. Does anyone know how to resolve this issue?

ChemAxon b62f37c21a

02-10-2014 07:57:58

Hello,


Most probably the installer file is damaged. Please try downloading it again. We have experienced such problem in the past.


Best regards,
Gabor