JChem for Excel 6.3.1 in Excel 2013 installation issues

User f6572d1586

14-07-2014 03:40:54

Hi. I installed JChem for Excel but don't see the JChem toolbar in the Excel 2013 ribbon.  Could you help.


thanks.

ChemAxon b62f37c21a

14-07-2014 08:18:07

Hello,


Which installer do you use? 32-bit (x86) or 64-bit (x64)?


What platform of Office is installed on your machine? Is it 32 or 64-bit?


Office platform and JChem for Excel platform should be the same: both x86 or both x64.


Hope this helps.


Best regards,


Gabor Vasko

User b2eb3d461c

16-09-2014 20:22:27










gvasko wrote:

Hello,


Which installer do you use? 32-bit (x86) or 64-bit (x64)?


What platform of Office is installed on your machine? Is it 32 or 64-bit?


Office platform and JChem for Excel platform should be the same: both x86 or both x64.


Hope this helps.


Best regards,


Gabor Vasko



Hi,


I also installed
JChem for Excel but don't see the JChem toolbar in the Excel 2013 ribbon.  Help please. I downloaded the JChem versions [JChem_For_Excel_6.3.3.1903.x64
/ JChem_For_Excel_14.8.1800.675.x64], the windows platform of my pc is 64-bit
and the office 2013 I use is 64 bit!!!


In attach a
more illustrative presentation of that I have see until now…


Thanks.

User b2eb3d461c

17-09-2014 12:36:53










Gari Vidal wrote:










gvasko wrote:

Hello,


Which installer do you use? 32-bit (x86) or 64-bit (x64)?


What platform of Office is installed on your machine? Is it 32 or 64-bit?


Office platform and JChem for Excel platform should be the same: both x86 or both x64.


Hope this helps.


Best regards,


Gabor Vasko



Hi,


I also installed
JChem for Excel but don't see the JChem toolbar in the Excel 2013 ribbon.  Help please. I downloaded the JChem versions [JChem_For_Excel_6.3.3.1903.x64
/ JChem_For_Excel_14.8.1800.675.x64], the windows platform of my pc is 64-bit
and the office 2013 I use is 64 bit!!!


In attach a
more illustrative presentation of that I have see until now…


Thanks.



Hi!


Today, I
also installed the latest version of JChem for Exel [JChem_For_Excel_6.3.4.1945.x64


JChem_For_Excel_14.9.800.888.x64]
and I saw the same problems described above…


Do you suggest
any version I can use? Please help


Best
regards,


Gari

User b2eb3d461c

18-09-2014 12:34:12



Hi!


I installed the latest version of JChem for Exel [JChem_For_Excel_6.3.4.1945.x64 JChem_For_Excel_14.9.800.888.x64]
and I saw the same problems described above… I thought
that ChemDrawn could be interfering with Jchem, so I uninstalled ChemDraw and installed Jchem again. Unfortuantelly It did not solved, I can not see Jchem in  Exel 2013... Please help...


Best
regards,


Gari

User b2eb3d461c

18-09-2014 16:30:22










Gari Vidal wrote:



Hi!


I installed the latest version of JChem for Exel [JChem_For_Excel_6.3.4.1945.x64 JChem_For_Excel_14.9.800.888.x64]
and I saw the same problems described above… I thought
that ChemDrawn could be interfering with Jchem, so I uninstalled ChemDraw and installed Jchem again. Unfortuantelly It did not solved, I can not see Jchem in  Exel 2013... Please help...


Best
regards,


Gari



Sorry...


Jchem is operating normally in Exel 2013...


Thanls a lot...


Gari

ChemAxon b62f37c21a

19-09-2014 07:42:57

Hello Gari,


I am sorry for the late reply, but glad to hear your problem is solved.


Best regards,
Gabor