MarvinJS shows "License has expired" despite valid license

User 779e37e0e6

29-07-2016 20:17:35

Hi all,


I am an academic, and our lab has a valid license. I have built an application that allows users to draw a structure from the query interface via Marvin JS and submit their query. The license is valid until next year, and drawing works. however, in the background of the window, it is stated that the license has expired (see attached picture). I took a look at the license file, and all the values for the field "Support Expiration Date" are pointing to a date for next year. I am not sure how to explain and solve this issue.


You help is very much appreciated.


Thanks,


 


Yan

ChemAxon f052bdfe3c

01-08-2016 13:05:31

Hi Yan,


I wrote you an email, since license file can contain confidential information. Could you check whether you got it?


Thanks,


Efi

User 779e37e0e6

04-08-2016 06:19:07

Hi Efi,


 


Yes, I just replied to you.


 


Thanks

User 779e37e0e6

22-08-2016 19:17:32

Hi Efi,


 


The problem as solved. It happened that I had not copied the file everywhere is was supposed to be.


Thank you