Marvin JS - Periodic table not showing in IE 9

Hi

Problem when opening the periodic table using IE 9: The periodic table 'window' is not displayed.

Marvin version: 15.7.20 (r0b1c7488eeee+)

Hope you can help here..

BR

Dann

Hi Dann,

I cannot reproduce this issue, so I think we would need more information.

If you could answer the following questions, that would be a great help.

Could you confirm that the issue can be observed in our demo example in the same browser ( https://marvinjs-demo.chemaxon.com/latest/examples/demo.html )?

Which version of IE 9 do you use? 

Have you tried this Marvin JS version in other browsers? What was your experience?

Do the other dialogs work well (for example "Atom properties" dialog)?

What is the size of the iframe that you embedded?

Thank you in advance for your answers.

Best regards,
Eszter

Hi Eszter,

It appears that the problem was actually solved by moving to the latest Marvin JS version. The real issue was a chaching issue, since the browser still did render the privious version.

After hitting F5 on the end users browser the latest version was loaded and the periodic table window did show.

Thanks for taking the time to look into this.

BR

Dann

Hi Dann,

I am happy to hear that your problem has been solved.

Best regards,
Eszter